Global Medical Information Operations Director

Director, Global Medical Information Operations (6-Month Contract)


Company: Small, global pharmaceutical

Focus: Rare diseases

Location: Remote (UK-based)

Contract: 6 months (January 2025 start)

IR35 Status: Inside IR35 PAYE or umbrella options available


About the Role:
Our client, a small yet dynamic global pharmaceutical company specialising in rare diseases, is seeking an experienced Director of Global Medical Information Operations. This is a 6-month contract role, offering the opportunity to drive operational excellence and innovation across medical information services worldwide.


Key Responsibilities:

• Provide operational oversight of the global Medical Information enquiry handling service, ensuring continuous inspection readiness across all regions.
• Optimise and enhance existing processes to improve efficiency and performance.
• Manage relationships with third-party medical information vendors, including contracting, onboarding, and monitoring performance.
• Support regional Medical Information leads in launching new front-line contact centres or expanding services with existing vendors.
• Oversee core service delivery while proactively identifying and addressing risks, resource constraints, and process/system barriers.
• Lead the preparation and execution of internal and external audits and inspections.
• Drive and support specific Medical Information projects, ensuring successful delivery within scope and timelines.

Skills & Experience Required:

• Degree-level education (or higher).
• Significant experience in Medical Information and Medical Operations, including regional or global leadership.
• Strong expertise in medical information systems and databases.
• Proven experience in vendor management and outsourcing partnerships.
• Exceptional planning and project management skills, with the ability to juggle multiple priorities effectively.

Apply:

It is essential that applicants hold entitlement to work in the UK. Please quote job reference 109 986 in all correspondence.