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Narrative Description of Position:
Key responsibilities of the Process Mapping Business Analyst may include but not limited to the following:
Gathering data: Conducting interviews with stakeholders observing workflows and collecting data on process steps timings and decision points.
Process mapping: Creating visual representations of processes using tools like flowcharts swimlane diagrams and BPMN notation clearly depicting the sequence of activities and decision points.
Analyzing process data: Identifying areas of inefficiency redundancy delays and potential cost reductions within the mapped processes.
Identifying improvement opportunities: Proposing solutions to address issues discovered in process analysis such as automation simplification or redesigning workflows.
Facilitating process improvement workshops: Leading discussions with crossfunctional teams to gather feedback and collaboratively develop process improvement plans.
Documenting process changes: Creating clear and concise documentation of revised processes and ensuring proper implementation and training.
MINIMUM SPECIFICATION REQUIREMENTS
Level of Education
2 4year degree
Years of experience in Position Title
Minimum 15years process mapping experience; Proficiency in using process mapping tools and techniques to create accurate and detailed visual representations of workflows.
Other Experience
Public Service experience and Grant Management experience
Certification(s)
No Certifications required
DESIRED SPECIFICATIONS
Process Improvement
Proficiency in process improvement with focus on enhancing existing processes to increase efficiency and effectiveness
Analytical Skills
Ability to interpret data identify trends and draw meaningful conclusions from process information
Communication Skills
Effective communication with stakeholders at all levels to gather information present findings and gain buyin for process improvements
Technical Skills
Familiarity with relevant software tools like Microsoft Visio BPMN modeling tools and data analysis platforms
Technical Writing
Experience in writing technical documentation to include the creation of clear and concise artifacts for processes procedures and reports
Problem Solving Skills
Ability to identify root causes of process issues and develop practical solutions
Full Time