This is a remote position.
We are recruiting on behalf of our client a world s leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets Portugal included.
What you will be doing:
- Answer customer questions via phone chat and email with professionalism and enthusiasm.
- Use your knowledge of automotive and digital products to solve problems.
- Keep detailed records of customer interactions and solutions in the CRM.
- Work with the team to improve the customer experience.
- Stay informed about the clients latest offers and policies.
- Show warmth and enthusiasm in every conversation.
Requirements:
- Fluency in Danish language (must be at least C2)
- Communicative level of English language ( at least B1)
What we offer
- Full time contract
- Base salary (gross): 890 /month x 14
- Performance bonus (gross): 80 /month x 12
- Meal allowance: 7.23 per working day (paid in meal card)
- Health insurance
- Remote work equipement provided
You are giving your GDPR consent for your CV details to be shared directly with our client for the purpose of recruitment.
Fluency in Danish (must be at least C1) Communicative level of English (at least B2) Ability to communicate clearly and effectively