Operations Manager - Ibis Budget Sydney Olympic Park
Operations Manager - Ibis Budget Sydney Olympic Park
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
As Operations Manager you will:
- Oversee daytoday operations across all areas of the hotel including Front Office Reservations Night Audit Housekeeping to ensure that standards are maintained in these areas.
- Lead and mentor FO team to achieve business goals and uphold service excellence.
- Collaborate closely with the General Manager to implement strategies for revenue growth and cost control.
- Ensure compliance with company policies industry standards and regulatory requirements.
- Deliver exceptional customer experiences by maintaining high standards of quality service and cleanliness.
- Monitor and manage budgets stock and operational expenses.
- Act as a leader during peak service times ensuring smooth and efficient operations.
- A proactive approach to problemsolving and decisionmaking under pressure.
Qualifications :
- Previous leadership experience in a hotel a strong focus and passion for hotel operations
- Good interpersonal skills with ability to communicate with all types of guests and of team members
- Confident and articulate communicator negotiator and relationship builder
- Flexible and able to embrace and respond effectively to change
- Available to work within a rotating roster including weekends holidays and nights
- Strong working knowledge of Opera/ Opera Cloud Microsoft Outlook and Microsoft Office
- Guest obsessed focus with the ability to flex in a fast paced and ever changing environment
- Leadership qualities with the ability to extend yourself to assisting your colleagues where needed maintaining high levels of communication with other departments
- Hold a valid Responsible Service of Alcohol certificate
- A proactive approach to problemsolving and decisionmaking under pressure.
- Sound knowledge of hospitality operations financial management and compliance.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
