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1 Vacancy
Responsibilities:
Manage the delivery team to ensure we meet Service Level Agreements and maintain high customer satisfaction.
Oversee the development and deployment of projects ensuring they stay within timeline and budget.
Address delivery and production issues guiding them to resolution and closure.
Provide timely and accurate reporting on project and production status.
Coordinate recovery activities for major incidents.
Ensure compliance with delivery and production processes; initiate continuous improvement initiatives.
Build and maintain a repository for deliverables methodologies and production support documents.
Requirements:
Bachelors degree in Computer Science or a related field.
Minimum of 8 years in the IT industry.
At least 5 years in project management leading a team of more than 5 people.
Strong knowledge of Java J2EE and objectoriented technologies; implementation experience is a plus.
Proven leadership skills with successful project management from start to finish.
Ability to effectively manage time cost and quality.
Excellent interpersonal and communication skills.
Experience with banking projects is a plus.
Familiarity with Internet Banking Loans and Credit Risks is advantageous.
Strong customer relations skills capable of engaging with IT and users at all levels.
Demonstrated leadership and problemsolving abilities.
Initiative to collaborate with team members to overcome challenges and ensure success.
Strong negotiation skills with both internal teams and customers.
A strong sense of ownership to drive customer satisfaction and generate revenue from change requests (CR).
Experience in FinTech (Software Development) Banking or Loan Systems is preferred.
Full Time