Housekeeping Supervisor
A memorable experience for our guests and colleagues is the essence of being a Leader with Fairmont Hotels & Resorts. As a Housekeeping Supervisor your attention to detail will show the Housekeeping team that you are committed to providing luxury Guest experiences.
What you will be doing:
- Lead and supervise the daytoday operation of the department to ensure service standards are followed
- Handle guest concerns and react quickly logging and notifying the proper areas
- Actively participate in daily briefing daily warm up and department meetings
- Ensure Room Attendants are informed daily about priorities in their section
- Report necessary maintenance items
- Ensure a clean and safe working environment and actively participate in health and safety initiatives
- Adhere to all hotel environmental policies and initiatives
- Carry out any other tasks as assigned
Qualifications :
- Proven ability to successfully lead and motivate colleagues
- Previous supervisory experience in a similar environment will be an asset with a proven ability to provide professional friendly and engaging service
- Good computer literacy (experience using Property Manager System preferred and proficiency in MS Word Outlook and Excel)
- Selfmotivated with the ability to make effective decisions
- Demonstrates initiative and the ability to work with minimal supervision
- Ability to maintain high service levels under pressure
- Physically fit to lift heavy objects repeatedly
- Ability to consistently stand and walk throughout shift
Remote Work :
No
Employment Type :
Fulltime