At Fairmont Hotels & Resorts an exceptional guest experience begins even before checkin and extends throughout every stay. As a Houseperson the organizational support you provide to the Housekeeping team will ensure our guest rooms are well equipped and welcoming and our guests feel valued.
What you will be doing:
- Consistently offer professional friendly and engaging service
- Prioritize and respond to guest requests in a timely manner
- Assist Room Attendants to ensure guest rooms are prepared efficiently
- Daily cleaning and maintenance of Housekeeping storage areas
- Responsible for collecting sorting and distributing all Housekeeping linen going to and from Fairmont Regional Laundry
- Comply with all department policies procedures and service standards
- Follow and proactively promote all health and safety policies and initiatives
- Other reasonable duties as assigned
Qualifications :
Your experience and skills include:
- Previous experience in a similar environment will be an asset
- Must possess outstanding guest service skills including professional verbal communication skills
- Strong interpersonal and problem solving abilities
- Highly responsible and reliable demonstrating initiative as required
- Proven ability to work well under pressure in a fastpaced teambased environment
- Ability to meet the physical requirements of the role including:
- Constant standing and walking throughout shift
- Frequent kneeling pushing pulling lifting
- Occasional ascending or descending ladders stairs and ramps
You may be required to work on holidays weekends overnights and other nonday shifts. Submission of your application to Fairmont Chateau Lake Louise indicates that you are able to meet these requirements as needed.
Your team and working environment:
- Fastpaced upscale luxury hotel
- Close proximity to multiple ski resorts in winter and worldrenowned hiking trails in summer
- Hospitality employees worldwide making this a great place to develop lifelong connections
Remote Work :
No
Employment Type :
Fulltime