Director of Housekeeping Temporary Contract - 12 Month Term
Director of Housekeeping Temporary Contract - 12 Month Term
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Salary Not Disclosed
1 Vacancy
Job Description
We are looking for a dynamic leader who is highly organized and capable of providing leadership guidance and direction in achieving the hotels vision and mission. Reporting to the Director of Rooms you will be responsible for the overall cleanliness detailing servicing resources care and maintenance of all guest rooms and public areas within the hotel. You will also be responsible for the growth of the department in relation to guest service and colleague satisfaction. Lets take your career to new heights.
What you will be doing:
- Manage strategic planning and implementation processes for the Housekeeping department
- Maintain ownership and awareness of the departmental operating budget
- Ensure effective resource allocation including scheduling and vacation planning
- Establish goals measurements and results for the department
- Effectively recruit select and develop an effective team
- Promote high morale through recognition and removal of identified barriers
- Coordinate the delivery and installation of new FF&E for renovation projects
- Maintain awareness of industry trends and implement enhancements to products and services
- Track and address all guest comments and concerns
- Ensure rooms and service standards are implemented and audited for quality and consistency
- Develop and update job descriptions and standard operating procedures for the department
- Develop and maintain files on furniture seating and bedding for guest rooms and public areas including equipment that relates to fiveyear capital plans
- Plan and organize all deep cleaning cycles and projects relating to guest rooms and public areas
- Oversee effective performance management processes
- Monitor and revise departmental health and safety tools including WCB and WHMIS training programs
- Comply with all safety regulations promoting a clean and safe work environment
- Communicate effectively with the Maintenance department regarding guest rooms and public areas
- Ensure a clean and safe working environment and actively participate in health and safety initiatives
- Adhere to all hotel environmental policies and initiatives
- Carry out any other tasks as assigned
Qualifications :
Your experience and skills include:
- 3 years of previous Hotel Rooms Division leadership or management required
- Department Head experience in a hotel Rooms Division an asset
- University degree or college diploma in hospitality management an asset
- Strong communication skills both written and verbal
- Proficient in the use of relevant software an asset (eg. Microsoft Office Micros Fidelio Opera)
- Proven ability to successfully lead and motivate colleagues
- Highly organized and energetic with a proactive approach to getting the job done
- Selfmotivated with the ability to make effective decisions
- Demonstrates initiative and the ability to multitask and work with minimal supervision
- Ability to maintain high service levels under pressure
- Ability to consistently stand and walk through out shift
You may be required to work on holidays weekends overnights and other nonday shifts. Submission of your application to Fairmont Chateau Lake Louise indicates that you are able to meet these requirements as needed.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
