Account Manager - 9788

LOOKING FOR PHILIPPINEBASED CANDIDATES
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Position : Account Manager
Work Hours (Client) : 10:00 AM to 6:00 PM EST with the possibility of slight adjustments (up to 12 hours earlier or later) based on operational needs Mon Fri
Holidays : PH Holidays off. With an option to work on holidays for additional pay.
Pay Range : $1000$1500/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Company/Client Overview:

The client is wellfunded by top VCs and is currently 5 people based in NYC. We are building powerful voice AI agents for recruiting that transform how companies discover and vet top talent and how people find jobs and grow their careers. We’re currently 5 people based in NYC.

The company was founded by two experienced entrepreneurs and technologists with a track record of success in the tech industry. At Fractal Software they worked together to launch 145 venturebacked vertical B2B SaaS companies out of a $650M fund.

Join the team as account manager / customer performance analyst and help drive value for our customers by maximizing the potential of our AI agents through customization and experimentation.

Duties and Responsibilities:

As the first account management / customer performance analyst you'll wear many hats but your core mission will be to drive value and performance for our customers. Common tasks will include: building out and configuring jobs in our platform for clients reviewing AI recruiting phone screens monitoring performance and running experiments. There could also be some sales development or recruiting work with the CEO when time allows (no prior experience needed).

This is a very unique role. Internally we will call it Customer Performance but it is best described as an internal account management role that blends customer success solutions engineering recruiting and quality assurance. This is an opportunity to get in on the ground floor of a cutting edge AI startup and work closely with the founders to define and shape a brand new category.

• Help clients launch and scale AI agents that help hire people for all kinds of roles at top companies
• Review and optimize phone screens to improve performance
• Find ways to increase the speed and scale of hiring using our AI software
• Become a deep product expert and work directly with founders to shape product direction

Minimum Requirements:

• Bachelor’s degree
• 510 years of relevant work experience in an analytical role (could be in customer success account management solutions engineering) including 3 years of experience in tech (preferably at a startup)
• Strong written/verbal English skills
• Entrepreneurial DNA history of being resourceful curious and coachable. You're a buildertype that loves to figure things out.
• Techsavvy. Able to learn new software quickly
• Gritty drive and someone who thrives in intense highspeed environments
• Very coachable with a willingness to continuously improve and adapt to evolving processes