Customer Service Assistant
Customer Service Assistant
Posted on :
19-11-2024
Employer Active
1 Vacancy
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Job Description
We are looking for motivated individuals to join our Glasgow office and help drive our sales efforts.
As a Customer Service Assistant you will be the first point of contact for our customers providing them with product knowledge answering their inquiries and guiding them through the sales process. You will play a crucial role in building relationships with our clients and ensuring their satisfaction with our products and services.
Key Responsibilities:
- Engage with customers via inperson to understand their needs and recommend suitable products or services.
- Deliver outstanding customer service by providing accurate and timely information.
- Meet and exceed sales targets through proactive outreach and followup.
- Maintain an indepth understanding of our product offerings and industry trends.
- Record customer interactions and manage sales leads using our CRM system.
- Collaborate with the sales team to develop strategies for increasing market share and improving customer experience.
What Were Looking For:
- Excellent communication and interpersonal skills.
- A confident and persuasive sales approach.
- Ability to work independently and as part of a collaborative team.
- Strong organisational skills and attention to detail.
- Proficiency in using CRM software and Microsoft Office Suite.
Employment Type
Full Time
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