Property Operations Manager
Property Operations Manager
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Job Description
Property Operations Manager
Our client a dynamic property management company is seeking a proactive and detailoriented Property Operations Manager. This key role involves overseeing tenant services property maintenance and ensuring compliance with safety standards. You will be instrumental in maintaining highquality living environments and fostering positive relationships with landlords tenants and team members.
Key Responsibilities:
- Team Management:
- o Handle inhours tenant calls and ensure excellent client care.
- o Accept and process new bookings tenant checkins and checkouts.
- o Maintain accurate tenant contact information.
- Property Administration:
- o Manage property vacancies and coordinate waste management for all properties.
- o Set up and manage utilities and council tax accounts.
- o Maintain accurate key records and ensure access is available for all properties.
- Compliance and Safety:
- o Oversee all safety certificates and ensure timely renewals.
- o Review and update inspection reports following up on recommendations.
- o Arrange inperson occupancy checks.
- o Draft and manage incident reports when necessary.
- Repairs and Maintenance:
- o Oversee and delegate reported maintenance issues.
- o Liaise with landlords for repair approvals and manage cleaning arrangements.
- o Analyse repair reports and costs in collaboration with the Field Officer.
- Team Leadership:
- o Supervise the Secretary and Field Officer to ensure effective task completion.
- o Delegate and monitor antisocial behaviour (ASB) reports to the appropriate team members.
Candidate Profile:
- Proven experience in property management or a similar role.
- Excellent organisational and communication skills.
- Ability to lead and supervise a team effectively.
- Knowledge of compliance standards property inspections and maintenance processes.
- Proficient in using property management software (preferred).
Compensation & Benefits:
- Salary:per annum
- Hours: Monday to Friday 9:00 AM 5:30 PM
- Location: N4 London
This role offers an exciting opportunity to grow within a supportive and professional environment. If youre passionate about property management and have a keen eye for detail wed love to hear from you!
Employment Type
Full Time
