About Client:
One of our MNC clients offers technology consulting and digital solutions to global enterprises across industries enabling transformative scale at unparalleled speed. With 145000 professionals across 90 countries helping 1100 clients it provides a full spectrum of services including consulting information technology enterprise applications business process services engineering services network services customer experience & design services AI & analytics and cloud & infrastructure services. It is the first Indian company in the world to have been awarded the Sustainable Markets Initiatives Terra Carta Seal in recognition of actively leading the charge to create a climate and naturepositive future.
Job Description: SAP Retail Consultant with Japanese Expertise
Position Overview: We are looking for an experienced SAP Retail Consultant with fluency in Japanese to support our clients in the retail industry. The ideal candidate will have indepth knowledge of SAP solutions tailored for retail businesses including SAP CAR (Customer Activity Repository) SAP S/4HANA for Retail and other relevant SAP Retail modules. This role requires expertise in implementing and supporting retailspecific processes such as merchandise management pricing inventory management and omnichannel integration. Fluency in Japanese is essential for communicating with Japanesespeaking clients and teams ensuring a successful implementation and support of SAP solutions in the retail domain.
Key Responsibilities:
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SAP Retail Module Implementation & Support:
- Lead the implementation configuration and support of SAP Retail solutions including SAP S/4HANA for Retail SAP CAR and SAP Retail Pricing.
- Support and configure retailspecific processes like merchandise management inventory management retail pricing promotions and store operations.
- Collaborate with business stakeholders to understand retail business processes and translate them into SAP solutions.
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Client Communication & Documentation (Japanese):
- Serve as the main point of contact for Japanesespeaking clients understanding their retail business needs and offering customized SAP solutions.
- Communicate effectively with Japanese clients and internal teams ensuring alignment between business requirements and SAP solutions.
- Prepare project documentation user manuals and training materials in Japanese ensuring accuracy and cultural relevance.
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CrossFunctional Collaboration:
- Work closely with SAP MM SAP FICO SAP SD and SAP WM teams to ensure seamless integration between SAP Retail solutions and other SAP modules.
- Coordinate with business teams and IT to optimize the endtoend retail supply chain from procurement to point of sale (POS) and customer experience.
- Support the integration of SAP Retail with external systems such as pointofsale (POS) systems eCommerce platforms and thirdparty logistics providers.
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System Configuration & Customization:
- Configure and customize SAP Retail solutions to meet the specific needs of retail businesses including inventory management pricing promotions and demand forecasting.
- Ensure that retailspecific functionalities such as store replenishment seasonal assortment planning and omnichannel operations are fully supported within the SAP system.
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Troubleshooting & Issue Resolution:
- Troubleshoot SAP Retail system issues and provide timely solutions to minimize disruptions in retail operations.
- Provide postimplementation support to resolve any systemrelated issues ensuring continuous system performance and stability.
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Testing & Quality Assurance:
- Coordinate system testing and user acceptance testing (UAT) to ensure that SAP Retail configurations meet business requirements and function correctly.
- Work with Japanese clients to facilitate and validate testing scenarios ensuring all business processes are covered and accurately reflected in the SAP system.
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Training & Knowledge Transfer:
- Conduct enduser training sessions in Japanese to empower clients to use SAP Retail functionalities effectively.
- Create training materials guides and job aids in Japanese for endusers to support a smooth transition to SAP Retail systems.
- Provide ongoing knowledge transfer to clients on new features updates and best practices related to SAP Retail.
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Continuous Improvement:
- Identify opportunities for process optimization and system improvements in the SAP Retail landscape.
- Stay up to date with SAPs latest retail innovations and industry trends proposing enhancements to improve client operations and performance.
- Recommend and implement improvements for business processes leveraging SAP Retail capabilities to enhance operational efficiency.
Required Skills & Qualifications:
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Experience:
- 35 years of experience in SAP Retail including experience in SAP S/4HANA for Retail SAP CAR SAP Retail Pricing and other related SAP modules.
- Strong understanding of retail business processes such as merchandise management pricing inventory promotions and omnichannel retail.
- Prior experience working with Japanese clients or within a Japanesespeaking environment is highly preferred.
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Technical Skills:
- Extensive knowledge of SAP Retail solutions and integration with other SAP modules (SAP MM SAP SD SAP FICO).
- Handson experience with retailspecific functionalities such as POS integration merchandise planning promotions and retail analytics.
- Familiarity with eCommerce integration customer experience solutions and mobile applications in the retail domain is a plus.
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Language Proficiency:
- Fluency in Japanese (written and spoken) is essential for communicating with Japanesespeaking clients and teams including preparing documentation and conducting training in Japanese.
- Proficiency in English is required for collaboration with global teams and documentation.
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Soft Skills:
- Strong communication and interpersonal skills with the ability to explain complex technical concepts to business stakeholders.
- Ability to manage multiple projects and meet deadlines in a fastpaced retail environment.
- Strong analytical and problemsolving skills with the ability to identify and address issues quickly and effectively.
- Collaborative team player with experience working in multicultural teams.
Educational Qualifications:
- Bachelors degree in Information Technology Business Retail Management or a related field.
- SAP certification in Retail or S/4HANA for Retail is a plus.
Additional Information:
- Ability to travel to Japan or work remotely with Japanese teams.
- Familiarity with Japanese business culture retail operations and regulatory requirements is a plus.
- Experience working in retail sectors such as fashion electronics or consumer goods is advantageous.