Customer support Executive
Customer support Executive
Posted on :
16-12-2024
Employer Active
1 Vacancy
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Job Description
- This is a nonvoice dataentry & writing type of customer service or backend support job done through chat and email in a BPO
- Answer incoming calls from customers and respond to their inquiries and complaints professionally
- Respond to customer queries in a timely and accurate way via phone email or chat
- Identify customer needs and help customers use specific features
Requirements
- Excellent communication skills both verbal and written
- Ability to work under pressure and handle difficult customers
- Strong problemsolving and decisionmaking skills
- Availability to work flexible hours (includes weekends and holidays
Excellent communication skills
Education
Minimum 12th Pass
Employment Type
Full Time
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