Travel Sales Consultant
Travel Sales Consultant
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Job Description
Inntravel is a widely respected leading provider of at your own pace selfguided walking cycling and other activity holidays across Europe. This is an exciting time to take on a role with us as we are benefiting from longterm investment to achieve ambitious growth targets deliver digital transformation projects and retain our place as market leader in the selfguided walking holiday market.
You will be part of our bright future our mission envisions our holidays serving as catalysts for personal growth environmental awareness and fostering meaningful connections with both nature and people. Join us on our journey creating extraordinary travel experiences for all.
We recognise and celebrate that every employee is an individual. Our commitment to a diverse and inclusive workplace is reflected in the range of benefits we offer with some of the key highlights being:
- 50% discount on holidays across our 4 brands
- Health Shield Plan covering dental optical health screening physiotherapy chiropody medical imaging.
- 25 days holiday (increasing to 30 days after 5 years)
- Option to buy up to an additional 2 weeks of holiday per year
- Enhanced family leave allowances
- Additional annual leave when you choose to swap a plane for a train
- Strong community with regular activities and social events
This is a hybrid role with a minimum of 2 days per week in our WhitwellontheHill office. Due to the beautiful remote location access to your own transport is essential.
This role can be either parttime or fulltime hours workedbetween30 and 37.5 hours per week over 7 days on a rota basis.
Salary: 23400 commission bonus p.a. prorata
Role:
- Offer expert advice to our customers and guide them to make the best holiday choice.
- Booking a variety of travel elements such as flights rail and accommodation.
- Own the booking until the itinerary has been confirmed.
- Provide quotes in a timely manner and follow up with customers to maximise every sales opportunity.
- Clearly describe and explain our beautifully crafted holidays to customers during the reservation and confirmation process.
- Maintain accurate records of all enquiries quotes and bookings.
- Switching customers to alternative holidays if their first holiday choice is not possible.
- Communicate and collaborate effectively with the operations and product team.
- You will receive a commission payment for every booking you make (based on a percentage of the value of each booking).
Person:
We are actively building a team of diverse professionals and looking for applications from qualified individuals of different ages including people looking for a career change or returning to work after a break.
- You will be a reliable individual with the maturity and experience to build excellent rapport with our customers.
- Previous experience of sales or customer service roles.
- You enjoy walking or cycling holidays.
- Excellent telephone and interpersonal skills with an ability to work effectively in a team.
- Good written skills.
- Keen eye for detail.
We aim to inspire individual discovery and our values will be close to your heart.
Diversity is to be celebrated. Life would be dreary and change would be slow if we all thought the same way. We challenge our ideas each other and our business partners always with respect and kindness.
Inntravel is part of Hotelplan Group a wellestablished and diverse family of specialist tour operators with a long tradition of developing and operating marketleading experiences. The family comprises ski walking and Lapland holidays with Inghams and Santas Lapland; adventure travel with Explore; and selfguided holidays with Inntravel. Sustainability and responsible tourism is at the core of everything we do and should be a passion for everyone employed by the group.
Employment Type
Full Time
