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About Moove
At Moove AV were on a mission to make the world safer by enabling autonomy in transportation. Partnering with industry leaders like Waymo were redefining fleet management and driving the commercialisation of autonomous vehicles.
Were expanding globally and seeking passionate innovative professionals to join our journey. If youre ready to be at the forefront of cuttingedge technology and help make mobility safer more efficient and accessible we want to hear from you!
About the Role
As an AV Operations Manager/Supervisor you will be responsible for ensuring the smooth running of our RHO teams and our fleet. You will supervise and manage team members coordinating work schedules assigning tasks for the EV fleet (including charging cleaning and routine maintenance) and ensuring shifts are both safe and efficient. You will be required to maintain the highest safety and production standards. You will also be dotted line responsible for the Fleet Deployment and Readiness (FDR) team responsible for vehicle repairs and maintenance.
What Youll be Doing
Monitor and report performance against targets and KPIs
Monitor and maintain our rigorous safety standards
Monitor and ensure adherence to partner Ride Hailing and Maintenance SOPs
Act as custodian of Partner Environmental standards
Respond to system emergencies; investigate and complete accident reports incidents and customer complaints
Day to day support and monitoring of all Fleet Deployment Site Coordinator and Calibration Associates
Work with central training team to ensure relevant team members are trained to Moove AV and Partner training/qualification standards
Engage in and manage Ops efficiency projects alongside the Local Program Manager and other relevant team members
AVOM responsible for assisting the 24/7 incident response team
Build and lead a highperforming team acting as a coach to other team members ensuring adequate staffing at all times and fostering a culture of collaboration innovation and continuous improvement.
What You will need for this position
Strong preference for someone who is experienced with Kaizen framework and processes and/or is focused on daily incremental improvements to processes and systems
Availability and willingness to work outside of normal office hours
Experience in Fleet Mobility Logistics Operations Operations Management experience
Prior team management experience is a must with examples of supervising or managing high performing teams
Strong customer service skills
Excellent verbal and written communication skills
Proven experience of managing third party/supplier relationships
Outstanding organisational skills with a track record of managing organisational systems
Analytical mindset and first rate problemsolving skills
Right to work in the United States of America.
Key Metrics
Monthly Operating KPIs Actuals vs Targets including supply hours and supply availability
Fleet Safety Metrics
Who Youll Be Working with:
Directly reporting to ourGeneral Manager forRide Hailing Operationsand closely working with our Operations Team.
About the team
Our team is collaborative positive curious and engaged. We think fast work smart laugh often and are looking for likeminded people to join us in our mission to disrupt vehicle ownership and make financial freedom within reach.
Moove is strongly committed to diversity within its community. The Companys approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer we welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently.
Prehiring Notice: Moove relies on the accuracy of information contained in employment applications as well as the accuracy of other data presented throughout the hiring process and during employment. Any misrepresentations falsifications or material omissions in any information or data provided by an applicant may result in the applicant being excluded from further consideration for employment or if an individual has already been hired termination of employment.
EEO Statement: Moove is an equal opportunity employer and does not discriminate on the basis of gender race sexual orientation marital status religion political affiliation or any other protected characteristic.
Full Time