drjobs Systems Engineer -Deskside Support Intern

Systems Engineer -Deskside Support Intern

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1 Vacancy
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Jobs by Experience drjobs

0-1years

Job Location drjobs

Mandeville - Jamaica

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Essential responsibilities include but are not limited to:

  • Provide technical support while responding to email and ISmart requests.
  • Assist with installation and troubleshooting applications used in Sutherland s environment
  • Diagnose and troubleshoot hardware Issues
  • Work with the Deskside Support team to ensure all IT assets are maintain as per Sutherland s Standard
  • Provide support on all local IT projects to ensure timely resolution.
  • Communicate technical issues to the support teams
  • Clearly identify document and escalate critical IT issues to the appropriate level of management and engineering expertise
  • Integrity/Honesty Smart/Critical Thinking Teaming



Requirements

Qualifications & requirements:

  • Knowledge of Windows OS with troubleshooting ability.
  • Interpersonal skills and good communication skills
  • High interest in diagnosing and troubleshooting technical issues
  • Ability to multitask
  • Ability to function as an individual contributor member of a team and adhere to supervision.
  • At least 5 CSEC including IT or Diploma in Computer Science or related field.


Employment Type

Full Time

Company Industry

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