AVVTC Systems Technician Top Secret
AVVTC Systems Technician Top Secret
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Requirements:
- Bachelor s degree in a related field plus 02 years experience or 4 years equivalent military/civilian experience.
- Comprehensive knowledge of VTC systems and AV technologies.
- Strong troubleshooting and problemsolving skills.
- Excellent communication and customer service skills.
- Ability to respond to highpressure situations promptly and efficiently.
- Required Certification: IAT Level II (Security )
- Preferred Certification: any relevant Crestron Certifications
Essential Requirements: US Citizenship is required. TS with SCI Eligibility
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation. While performing the duties of this job the employee will regularly sit walk stand and climb stairs and steps. May require walking long distance from parking to work station. Occasionally movement that requires twisting at the neck and/or trunk more than the average person squatting/ stooping/kneeling reaching above the head and forward motion will be required. The employee will continuously be required to repeat the same hand arm or finger motion many times. Manual and finger dexterity are essential to this position. Specific vision abilities required by this job include close distance depth perception and telling differences among colors. The employee must be able to communicate through speech with clients and public. Hearing requirements include conversation in both quiet and noisy environments. Lifting may require floor to waist waist to shoulder or shoulder to overhead movement of up to 20 pounds. This position demands tolerance for various levels of mental stress
Job Duties:
- Conduct monthly preventative maintenance for all relevant AV/VTC systems.
- Ensure issues are reported through Help Desk ticketing system with corrective action plans and timelines.
- Provide 24/7 troubleshooting support for exercises realworld events and contingencies.
- Operate maintain and monitor all scheduled Top5 NIPRNet/SIPRNet VTCs.
- Oversee and update all service desk incident and service requests to ensure QoS and minimal downtime.
- Handle installation configuration operation and maintenance of COTS software and governmentfurnished AV/VTC hardware.
- Keep track of hardware/software updates and provide recommendations to the Government Service Owner.
- Provide onsite qualified control system design support and programming up to TS/SCI.
- Coordinate and provide support for conference room setups including AV/VTC system checks and environmental conditioning.
- Operate and manage the N&NC community CATV system including Tier 1/2 support coordination with service providers and infrastructure maintenance
Requirements: Bachelor s degree in a related field plus 0-2 years experience or 4 years equivalent military/civilian experience. Comprehensive knowledge of VTC systems and AV technologies. Strong troubleshooting and problem-solving skills. Excellent communication and customer service skills. Ability to respond to high-pressure situations promptly and efficiently. Required Certification: IAT Level II (Security +) Preferred Certification: any relevant Crestron Certifications Essential Requirements: US Citizenship is required. TS with SCI Eligibility
Employment Type
Full Time
