This is a remote position.
Schedule:
- 20 hours per week
- Monday to Friday: 9AM1PM EST or 10PM2AM Manila time
Client Timezone: Hoosick Falls NY
Client Overview
Join a dynamic multifaceted business environment where you ll play a crucial role in supporting various operations primarily focusing on a thriving insurance agency. This position offers an exciting opportunity to work with a forwardthinking entrepreneur who values efficiency adaptability and excellent customer service. As the company transitions to new integrated systems you ll be at the forefront of streamlining processes and enhancing productivity across multiple business ventures.
Job Description
We re seeking a detailoriented and highly organized Admin Assistant with exceptional voice skills to become an integral part of our growing team. In this role you ll be the backbone of our operations managing crucial administrative tasks and providing topnotch customer service for our insurance agency and related businesses. You ll handle a diverse range of responsibilities from managing complex schedules and communications to ensuring smooth office operations. This position offers a unique opportunity to grow with the company potentially transitioning from parttime to fulltime as you demonstrate your value. If you thrive in a fastpaced environment enjoy diverse responsibilities and have a talent for clear communication this role offers the perfect platform to showcase your skills and make a significant impact across various business areas.
Responsibilities
- Expertly manage executive calendars scheduling meetings and appointments with precision and efficiency
- Handle multiple email inboxes ensuring timely responses and maintaining organized communication channels
- Perform accurate data entry tasks contributing to the integrity of our business information
- Implement and maintain robust file management systems across various business operations
- Answer incoming calls professionally representing the company with a polished and friendly demeanor
- Book client meetings independently showcasing strong decisionmaking skills when the executive is unavailable
- Adapt quickly to new software systems particularly as we transition to an integrated CRM solution
- Provide comprehensive administrative support across multiple business ventures demonstrating versatility and quick learning
- Handle sensitive customer information with the utmost discretion and adherence to privacy standards
- Contribute to the improvement of office processes and procedures offering innovative solutions when possible
Requirements
- 3 years of experience as a voiced virtual Administrative Assistant or in a similar role preferably in a multifaceted business environment
- Exceptional verbal and written communication skills with the ability to interact professionally with clients and team members
- Demonstrated proficiency in various CRM systems and a willingness to quickly adapt to new software
- Strong organizational skills with the ability to prioritize tasks effectively in a dynamic work environment
- Meticulous attention to detail particularly in data entry and file management tasks
- Professional phone manner and customer service orientation with the ability to represent the company positively
- Flexibility to work in a parttime capacity with the potential to transition to fulltime
- Selfmotivated with the ability to work independently in a remote setting
- Experience in or familiarity with the insurance industry is a plus
- Comfortable handling sensitive information with discretion and maintaining confidentiality
- Ability to think critically and problemsolve independently
- Proficiency in Microsoft Office suite and Google Workspace
3+ years of experience as a voiced virtual Administrative Assistant or in a similar role, preferably in a multi-faceted business environment Exceptional verbal and written communication skills, with the ability to interact professionally with clients and team members Demonstrated proficiency in various CRM systems and a willingness to quickly adapt to new software Strong organizational skills with the ability to prioritize tasks effectively in a dynamic work environment Meticulous attention to detail, particularly in data entry and file management tasks Professional phone manner and customer service orientation, with the ability to represent the company positively Flexibility to work in a part-time capacity with the potential to transition to full-time Self-motivated with the ability to work independently in a remote setting Experience in or familiarity with the insurance industry is a plus Comfortable handling sensitive information with discretion and maintaining confidentiality Ability to think critically and problem-solve independently Proficiency in Microsoft Office suite and Google Workspace
Education
N/A