drjobs Malayalam Quality Analyst

Malayalam Quality Analyst

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1 Vacancy
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Jobs by Experience drjobs

1-3years

Job Location drjobs

India

Monthly Salary drjobs

10 - 10

Vacancy

1 Vacancy

Job Description

Malayalam Quality Analyst



Requirements

Malayalam speaking candidates only can apply

6 days working Onsite position

Salary offered upto 3033k inhand 36k ctc

Mandatory requirements

Should have Proven experience as a quality analyst for BPO
preffered sales experience
Should know about 7Q tools Quality audit call calibration

Requirements:1. Bachelor's degree in any field. 2. Excellent communication skills, both written and verbal. 3. Strong problem-solving abilities and attention to detail. 4. Ability to multitask and prioritize tasks effectively. 5. Experience in customer service or a related field is preferred but not required. Key Responsibilities: 1. Responding promptly to customer inquiries with professionalism and empathy. 2. Resolving customer complaints and issues efficiently while maintaining a positive customer experience. 3. Providing accurate information about products, services, and policies to customers. 4. Processing orders, returns, and exchanges according to company policies and procedures. 5. Collaborating with other teams to escalate and resolve complex customer issues. 6. Documenting customer interactions and feedback to improve service quality.

Employment Type

Full Time

Company Industry

Key Skills

  • Gas Chromatography
  • Laboratory Experience
  • Archival Standards
  • ELISA
  • Test Cases
  • Analytical Chemistry
  • Quality Assurance
  • Spectroscopy
  • Quality Control
  • cGMP
  • Selenium
  • Western Blot

About Company

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