Data and Insights Analyst
Data and Insights Analyst
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1 Vacancy
Job Description
Meet our Client: Empowering Brands Through InsightDriven Connections
Our client is a trailblazing force in customer experience management leveraging cuttingedge AI machine learning and data analytics to empower businesses worldwide. Their awardwinning platform bridges the gap between brands and their customers turning feedback into actionable insights. With a commitment to creating brand advocates they help companies elevate customer and employee experiences enabling transformative growth and success. Step into a role that combines the thrill of global exposure with the comfort of working from home. In this role you ll uncover actionable insights collaborate with global teams and elevate customer experience management all while shaping your career from the comfort of your home.
Job Description
As a Data and Insights Analyst you will dive into complex datasets to uncover trends behaviors and actionable insights that shape the customer experience. Collaborate with crossfunctional teams to present compelling findings that drive impactful decisions for our clients CX programs.
Job Overview
Shift: Monday Friday 6:00 AM 3:00 PM
Work Setup: Permanent WorkFromHome
Salary: PHP 40000 To PHP 120000
Perks: Day 1 HMO Abovemarket salary Global exposure Day Shift Weekends Off Opportunity for travel to Australia
- Analyze large datasets to identify trends and behaviors.
- Drive define and lead customer insights projects.
- Uncover actionable insights from customer experience data for clients.
- Collaborate with the customer success team to present compelling insights program results and key findings.
- Foster strong relationships with Product UX and Customer teams to better understand customer journeys behaviors and products.
Requirements
The Qualifications We Seek
- 2 4 years of proven experience with expertise in customerfocused data analytics and segmentation.
- Strong knowledge of statistical models using R Python or other industrystandard tools.
- Proficiency in creating highquality presentations and delivering them effectively to commercial or technical stakeholders.
- A degree in a quantitative field such as Statistics Mathematics Economics or Computer Science.
- Experience thriving in an agile fastpaced environment with a commitment to making a meaningful impact for customers.
Benefits
Exciting Perks Await!
- Day 1 HMO coverage with free dependent
- Competitive Salary Package
- Permanent WFH arrangement
- Day shift schedule
- Fixed weekends off
- Unlimited upskilling through Emapta Academy courses (Want to know more Visit )
- Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
- Exclusive Emapta Lifestyle perks (hotel and restaurant discounts and more!)
- Unlimited opportunities for employee referral incentives across the organization
- Standard government and Emapta benefits
- Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
- Fun engagement activities for employees
- Mentorship and exposure to global leaders and teams
- Career growth opportunities
- Diverse and supportive work environment
Welcome to Emapta Philippines!
Discover limitless opportunities with Emapta where careers are built on stability growth and camaraderie. With an exceptional work culture competitive compensation and global clients from various industries Emapta is the foundation for your success. Join a supportive team that values collaboration innovation and your personal and professional development. Together let s make a difference.
#EmaptaExperience
The Qualifications We Seek 2 4 years of proven experience with expertise in customer-focused data analytics and segmentation. Strong knowledge of statistical models using R, Python, or other industry-standard tools. Proficiency in creating high-quality presentations and delivering them effectively to commercial or technical stakeholders. A degree in a quantitative field such as Statistics, Mathematics, Economics, or Computer Science. Experience thriving in an agile, fast-paced environment with a commitment to making a meaningful impact for customers.
Employment Type
Full Time
