Accounts Receivable Clerk
Accounts Receivable Clerk
Posted on :
10-12-2024
Employer Active
1 Vacancy
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Job Description
WHAT YOU WILL BE DOING:
You are organized detailoriented and enjoy taking care of others through your love of numbers and all things financial. You like working as part of a team but also find purpose in working independently and it just so happens youll be doing just that in an awardwinning hotel.
- Group Billing:
- Generate and send invoices for individual and corporate clients Ensure the accuracy of group invoices reflecting the correct allocation of charges room rates services and taxes.
- Communicate effectively with internal departments (e.g. Sales Front Desk) to verify group reservations and billing details.
- Work closely with clients to resolve any billing discrepancies related to group bookings and provide accurate timely updates.
- Payment Processing:
- Record and process incoming payments via cash credit cards checks and bank transfers.
- Allocate payments to the correct customer accounts or invoices ensuring payments are posted promptly and accurately.
- Monitor and manage payment discrepancies and follow up as needed.
- Additional Duties:
- Respond to guest inquiries and provide assistance via phone and email regarding billing matters.
- Handle credit card chargebacks ensuring proper documentation and timely resolution.
- Review and update the deposit ledger regularly to ensure accurate recordkeeping.
- Set up thirdparty credit card payment authorizations and ensure proper posting of charges.
- Post charges for audiovisual services and other miscellaneous charges as needed.
- Perform additional duties as assigned to support the accounts receivable function.
- Safeguard sensitive financial information and maintain confidentiality at all times.
- Any other tasks that may be assigned
Qualifications :
YOUR EXPERIENCE AND SKILLS INCLUDE:
- 1 year in related and/or equivalent of accounting finance experience preferred
- At least one year of progressively responsible experience in a hotel hospitality or related industry Front office night audit and sales experience will be a plus.
- Strong administrative skill set including the ability to work efficiently while maintaining a high level of accuracy and customer service
- Strong written and verbal communication skills with the ability to explain billing details clearly and professionally.
- Demonstrated ability to manage group billing largescale invoicing and client communication effectively.
- Proven ability to resolve billing issues with patience tact and diplomacy.
- Discretion and the ability to manage sensitive financial information securely.
- Ability to work efficiently under pressure meet deadlines and manage multiple priorities simultaneously.
- Proficiency in Opera PMS and Microsoft Office Suite particularly MS Word and Excel
- Ability to work independently and as part of a team demonstrating initiative and problemsolving skills.
- Strong organizational abilities and attention to detail.
- Professional appearance and demeanor at all times.
- Solutionoriented approach to resolving issues and ensuring client satisfaction.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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