IT Support
IT Support
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Job Description
Requirements
*Completed IT training with professional experience or several years of professional IT experience
*Good knowledge of PC hardware ticket and remote tools as well as network technology
*Confident use of Microsoft Windows operating systems and Microsoft Office
*Very good knowledge of German (at least C2 level)
*Strong service orientation and enjoyment in learning new products/services
Tasks & Responsibilities
*Receiving and processing requests from customers with a maintenance contract
*Documentation of all work steps in our ticket system
*Close cooperation with other departments involved
*Testing and documenting errors and developments
Core Benefits
1) Flexible working hours: combination of office and home working days to promote worklife balance.
2) Learning opportunities: Continuous learning in relation to new products/services.
3) Office facilities: Modern equipment and software tools to effectively support work tasks.
4) High flexibility in planning the work week support for family needs
5) Mobility allowance (parking ebike or German rail pass)
6) Lunch allowance training opportunities and flexible return to work after parental leave
7) Office and team activities
Required Experience
Min. 23 years
Employment Type
Fulltime
Hiring Process
1) First interview with a focus on human interaction and articulation skills
2) Second meeting with management to deepen technical and operational competencies
3) Possible onsite visit to further assess suitability and discuss implementation strategies
1) Flexible working hours: combination of office and home working days to promote worklife balance.
2) Learning opportunities: Continuous learning in relation to new products/services.
3) Office facilities: Modern equipment and software tools to effectively support work tasks.
4) High flexibility in planning the work week support for family needs
5) Mobility allowance (parking ebike or German rail pass)
6) Lunch allowance training opportunities and flexible return to work after parental leave
7) Office and team activities
Employment Type
Full Time
