Service Desk Engineer intern
Service Desk Engineer intern
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Job Description
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Job Overview:
As a Service Desk Intern you will assist in providing technical support to end users within the organization. This position will offer exposure to IT service desk operations troubleshooting and technical problemsolving allowing you to learn and develop foundational IT skills.
Whats for the Candidate:
- Handson experience with IT support processes and tools.
- Mentorship from experienced IT support professionals.
- Exposure to troubleshooting and resolving common technical issues.
- Opportunity to build basic IT skills and develop career pathways in tech support.
Key Responsibilities:
- Assist in handling IT support tickets related to hardware software and network issues.
- Learn to troubleshoot basic computer problems under supervision.
- Support in maintaining the knowledge base by documenting solutions to frequent issues.
- Help escalate complex issues to senior engineers or specialized teams. Provide remote and onsite support to end users for routine technical problems.
Requirements:
- Basic understanding of computer hardware operating systems and common software applications.
- Strong communication and problemsolving skills.
- Willingness to learn and ability to adapt to new technologies.
- Currently enrolled in a degree program related to IT computer science or a relevant field.
Job Location: Remote/Hybrid/InOffice
Note: To accomplish our vision our Flagship Event IAC VISION 2030 would provide employment and career opportunities for millions of jobready interns freshers and professionals in our Industry Academia Community (IAC).
By submitting your application you accept the Terms and Conditions.
Employment Type
Full Time
