Multilingual Customer Support Specialist
Multilingual Customer Support Specialist
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Job Description
Location: Athens Greece
Start Dates: 7th January 2025 3rd February 2025 24th February 2025
Schedule: Monday to Sunday 10:00 20:00 (onsite)
Are you passionate about customer support and looking for an exciting opportunity to join a toptier kitchen appliance manufacturer We are looking for a dynamic and customerfocused individual who is fluent in Dutch and English to join our growing team in Athens Greece.
Why Join Us
Salary package:
- Base Salary: 1300 EUR gross per month including a 250 EUR language allowance.
- Performance Bonus: Unlock potential rewards based on your performance after 3 months.
- Daily Benefits: 5EUR /day in TP Hellas Card for your daily needs.
- Exciting Career Path: Gain valuable experience with a renowned global brand in the kitchen appliance sector.
- International Team Environment: Work with colleagues from all over the world in a diverse and inclusive setting.
What You Will Be Doing:
- Customer Support: Provide topnotch support to customers ensuring a positive experience with our products and services.
- Problem Resolution: Assist customers in troubleshooting and resolving product inquiries and issues.
- Product Knowledge: Develop a deep understanding of our kitchen appliances and services to provide accurate information.
- Multilingual Support: Assist Dutchspeaking customers while communicating in English for internal operations.
What Were Looking For:
- Languages: Fluency in Dutch and English (both spoken and written) is a must.
- Experience: Prior customer support or call center experience is a plus but not essential.
- Customer Focus: A passion for helping people and delivering highquality customer service.
- TechSavvy: Comfort with using technology to assist customers and resolve their concerns efficiently.
- Positive Attitude: Strong communication skills an eagerness to learn and a solutionsoriented approach.
Relocation Package (For Candidates Relocating to Athens):
- Flight: A flight to Athens will be provided.
- Airport Pickup: A taxi will be arranged to pick you up from the airport.
- Accommodation: Airbnb for 4 weeks to help you settle in.
- Hiring Assistance: Support to complete any required paperwork and documentation for your employment.
Eligibility Criteria:
- Eligible Candidates:
- EU Citizens or EU Residence Card Holders.
- Greek Citizens or Greek Family Members (subject to legal verification by the client).
- NonEligible Candidates:
- NonEuropean citizens with specific purposes visas (unless provided by the company).
Application Process:
- Submission of Application
- Validation of Documents
- First Call
- Online Tests
- Initial Interview
- Client Interview (Situationbased)
- Job Offer
- Onboarding and Hiring
Why Athens
Vibrant City Life: Athens offers a blend of rich history stunning landscapes and a thriving cultural scene.
Ideal Location: A central hub for work leisure and community Athens provides the perfect balance between career and lifestyle.
If youre eager to start your career in customer support with a leading kitchen appliance manufacturer apply now and secure your place with a company that values its people.
Apply Today Positions are Limited!
Employment Type
Full Time
