German-speaking Customer Support Specialist
German-speaking Customer Support Specialist
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Job Description
Project: Leading Kitchen Appliance Manufacturer
Location: Athens Greece
Start Dates: 7th January 2025 3rd February 2025 24th February 2025
Schedule: Monday to Sunday 10:00 20:00 (Onsite)
Are you passionate about delivering excellent customer service and looking for an exciting opportunity with a global leader in the kitchen appliance industry We are seeking a dynamic and customerfocused individual who is fluent in German and English to join our growing team in Athens Greece.
Why Join Us
- Competitive Salary: 1200 EUR gross per month including a 250 EUR language allowance (950 EUR 250 EUR).
- Performance Bonus: Performancebased bonus after 3 months.
- Daily Benefits: 5 EUR per day on your TP Hellas Card for daily expenses.
- Exciting Career Opportunity: Gain valuable experience with a renowned global brand in the kitchen appliance sector.
- International Team Environment: Work with colleagues from all over the world in a diverse and inclusive setting.
Your Role:
- Customer Support: Provide outstanding support to our customers ensuring a positive experience with our products and services.
- Problem Solving: Assist customers with troubleshooting and answering product inquiries.
- Product Knowledge: Develop indepth knowledge of our kitchen appliances and services to provide accurate information.
- Multilingual Support: Assist Germanspeaking customers while communicating in English for internal operations.
What Were Looking For:
- Languages: Fluency in German and English (both spoken and written) is required.
- Experience: Previous customer support or call center experience is a plus but not essential.
- Customer Focus: A passion for delivering excellent customer service and helping customers.
- TechSavvy: Comfort with using technology to assist customers efficiently.
- Positive Attitude: Strong communication skills eagerness to learn and a solutionsoriented mindset.
Relocation Package (For Candidates Relocating to Athens):
- Flight: Flight to Athens will be provided.
- Airport Pickup: Taxi service arranged for pickup from the airport.
- Accommodation: Airbnb for 4 weeks to help you settle in.
- Hiring Assistance: Support to complete any required paperwork and documentation for your employment.
Eligibility Criteria:
- EU Citizens or EU Residence Card Holders.
- Greek Citizens or Greek Family Members (subject to legal verification by the client).
- NonEligible Candidates:
- NonEuropean citizens with specific purpose visas (unless provided by the company).
Application Process:
- Submit Your Application
- Document Validation
- First Call
- Online Tests
- First Interview
- Client Interview (SituationBased)
- Job Offer
- Hiring and Onboarding
Why Athens
Vibrant City: Athens offers a rich blend of history stunning landscapes and a thriving cultural scene.
Ideal Location: A central hub for both work and leisure Athens offers the perfect balance between career and lifestyle.
If youre ready to kickstart your career in customer support with a leading kitchen appliance manufacturer apply today and secure your place in a company that values its people.
Apply Now Limited Positions Available!
Employment Type
Full Time
