Credit Controller

Job Role - Credit Controller

We are seeking an experienced Credit Controller to join our clients team in Rickmansworth. The ideal candidate will have a minimum of 5 years' experience in credit control IIdeally within property/ Realestate/ Estate agency) and will play a key role in ensuring timely payment of goods and services provided to customers.

Key Responsibilities:

• Credit Assessment: Evaluate the creditworthiness of new and existing customers by analyzing their financial statements, credit reports, and payment histories to mitigate risk.

• Credit Policy Development: Develop and implement effective credit policies and procedures to minimize risk while maintaining healthy sales and cash flow.

• Invoicing: Ensure accurate and timely issuance of invoices to customers, including all necessary details and adherence to company processes.

• Payment Monitoring: Track customer accounts for overdue payments and follow up via phone, email, or letters to secure payments within the agreed terms.

• Dispute Resolution: Collaborate with sales and customer service teams to resolve disputes or discrepancies regarding invoices or payments.

• Cash Flow Management: Manage the company's cash flow by ensuring the timely collection of outstanding debts and minimizing bad debt losses.

• Reporting: Provide management with regular reports on the status of outstanding debts, collection efforts, and any significant credit-related issues.

• Customer Relationship Management: Maintain strong relationships with customers while enforcing credit policies in a diplomatic but firm manner.

• Legal Action: Take legal measures or engage with debt collection agencies when necessary to recover outstanding debts.

• Process Improvement: Continuously seek ways to improve credit management processes,

enhancing the overall efficiency and effectiveness of the department.

Key Skills and Attributes:

• Effective Communication: Must have strong communication skills, with the ability to handle difficult conversations in a professional manner.

• Attention to Detail: Accuracy is crucial when managing invoices, payments, and financial records.

• Financial Acumen: Strong understanding of credit management, financial analysis, and risk assessment.

• Diplomatic Approach: Ability to balance enforcing payment terms with maintaining positive client relationships.

• Proficiency in Accounting Software: Familiarity with financial software, as well as relevant regulations and compliance standards.