Unified Communication Engineer with English
Unified Communication Engineer with English
Posted on :
09-12-2024
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1 Vacancy
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Job Description
Join our dynamic and innovative clients team in Bulgaria providing support to one of the leading global logistics providers based in Germany. As a Unified Communications Engineer youll play a crucial role in maintaining and optimizing the Cisco UC infrastructure to ensure seamless communication and collaboration for their esteemed client.
Key Responsibilities:
- Manage and maintain Cisco Unified Communications Manager (CUCM) infrastructure including configuration deployment and troubleshooting of VoIP solutions;
- Provide technical assistance and support to clients and internal teams utilizing Ciscos Technical Assistance Center (TAC) resources effectively to resolve issues promptly;
- Implement and integrate various unified communication technologies such as voice video messaging and collaboration tools within the existing network environment;
- Monitor system performance conduct regular assessments and optimize configurations to ensure optimal functionality and reliability of unified communication systems;
- Maintain comprehensive documentation of configurations procedures and troubleshooting steps. Generate regular reports on system performance and suggest improvements;
- Collaborate with crossfunctional teams including network engineers system administrators and IT support staff to ensure seamless integration and operation of unified communication solutions.
Qualifications:
- Bachelors degree in Computer Science Information Technology or related field;
- Minimum 3 years of experience in administering Cisco Unified Communications Manager (CUCM) and related technologies;
- Proficiency in troubleshooting complex VoIP issues and familiarity with Cisco TAC procedures;
- Strong understanding of networking concepts and protocols (TCP/IP DNS DHCP etc.);
- Cisco certifications such as CCNA Collaboration or CCNP Collaboration preferred;
- Excellent communication skills and ability to work effectively in a team environment;
- Proficiency in German language is advantageous.
Work type: Work from everywhere / remote
Location: Sofia Burgas or Varna
Apply now and submit your CV in English to seize this opportunity.
Employment Type
Full Time
Key Skills
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