Software Development Supervisor
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Salary Not Disclosed
1 Vacancy
Job Description
- Analyze the functional and nonfunctional requirements for the automation integration and digital transformation business requirements.
- Transform it to a SRS/HLD/LLD document.
- Implement on wide scale new digital technologies Omni Channels Social Media customer server platformsanalytics and robotics selfservices and IVR technologies.
- Implement any automation plan for the organization internal systems.
- Assure the quality of team deliverables before submission to the production environment by building proper UAT plans.
- Acts as technical team lead for the implementation team of new digital products and services.
- Works with internal stakeholders technology providers and system implementation houses.
- Assists with troubleshooting and offers support to internal representatives.
- Build any required Technical documentation User manuals and Training Materials for any new/existing implementations.
- Business As usual
- Deliver on time all the assigned analysis development and integration tasks as per the business plans
- Report team progress and activities to the digital services manager.
- Working with digital services manage to architect design and build project plans for all the new implementation
- Working with digital services manager on designing solutions for new business opportunities
- Performing any required R&Ds and POCs in the areas where better services can be provided for existing clients leveraging new deploying digital technologies
Employment Type
Full Time
