Summary
This position is responsible for creating maintaining and enhancing documentation related to policies guidelines and procedures across various infrastructure network application cloud and security functions to ensure that teams have clear accessible and uptodate resources that facilitate effective communication and adherence to best practices. This resource will be part of the Enterprise Architecture team within the Digital Grid Assurance Organization in Technology. The role requires strong documentation written and oral communication and analytical skills to ensure Oncor has the right materials to be successful.
Key Roles & Responsibilities (other duties may be assigned)
This position encompasses the following responsibilities directly or through others:
- Collaborate with enterprise architects and crossfunctional teams to gather information on policies guidelines and procedures
- Create clear concise and userfriendly documentation including but not limited to:
- Technical manuals
- Process documentation
- Policy guidelines
- Standard operating procedures (SOPs)
- Project Related Templates & Documentation (e.g. High Level Designs Low Level Designs etc.)
- Ensure all documentation is consistent in style format and terminology adhering to company standards and industry best practices
- Organize and maintain a centralized repository for all technical documentation ensuring easy access and version control
- Conduct regular reviews and updates of documentation to reflect changes in processes technologies and policies
- Assist in the development of training materials and presentations to support resource onboarding and ongoing education
- Collaborate with subject matter experts to clarify complex information and ensure accuracy
- Utilize various tools and software for documentation purposes (e.g. Confluence SharePoint Microsoft Office Suite)
- Participate in team meetings and contribute to brainstorming sessions to improve documentation processes and knowledge sharing
Experience Qualifications & Skill Requirements
- Bachelors degree in English Technical Communication Computer Science or a related field
- 3 years of experience as a technical writer preferably in an enterprise architecture or IT environment
- Strong understanding of enterprise architecture principles cloud computing and security practices
- Excellent writing editing and communication skills with an ability to convey complex information clearly and concisely
- Proficient in documentation tools and content management systems
- Strong organizational skills and attention to detail
- Ability to work independently and collaboratively in a fastpaced environment
- Familiarity with Agile methodologies and project management principles is a plus
- Great written and oral communication interpersonal documentation and presentation skills
Measures of Success
- Ability to simplify complex information into digestible easy to understand language
- Clarity and conciseness of written materials along with consistency in style format and terminology across all documents
- Adherence to timelines for documentation delivery and ability to update documents promptly
- Maintenance of an organized and accessible documentation repository with clear version control