Technical Trainer
Technical Trainer
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Job Description
- Conducts technical education programs (ie: outline text handouts tests laboratory exercises etc.) for customers and service engineers on current and new products utilizing ISD methods.
- Conducts certification training for field service engineers and other internal employees.
- Conducts softskills and leadership training in support of internal initiatives.
- Creates eLearning courses using Articulate and/or Storyline products.
- Creates reviews and edits all assigned training materials and designs program improvements on a continuous basis based on customer needs and utilizing ISD standards.
- Recommends modification of lessons modules or classes in accordance with internal/external clients unique needs.
- Lectures class on safety installation programming maintenance and repair of equipment.
- Demonstrates procedures being taught such as programming and repair.
- Administers written and practical exams and writes performance reports to evaluate trainees performance.
- Participates in meetings seminars and training sessions to obtain information useful to training facility and integrates information into training program.
- Provides onsite application support for new product field tests.
- Becomes subject matter expert by attaining full knowledge of applications installations and operations of assigned products and HR skillsets.
- Establishes and maintains a close relationship with Product Specialists and HR in order to support the needs of the customer and remain aware of current technical and/or compliance trends and to ensure Product Manual and lesson plan continuity.
- Complies with and ensure department compliance with Company health safety and environmental policies.
- Complies with all applicable U.S. export control and security regulations.
- Other duties as required.
Background:
This position requires Sensitive Security Information (SSI) access and vetting via the TSA. Applicant must successfully pass a federal background investigation.
This position requires a U.S. Personal Security Clearance.
SDI is a Federal Contractor and a drugfree workplace. By submitting an application I confirm that I understand that the Company has a right to require me to submit to a drug test prior to employment and at any time during my employment to the extent permitted by law.
WORK ENVIRONMENT: Typically the work environment will be in a classroom or laboratory environment. The job may also be performed offsite at the customer location. While performing the duties of this job the employee is regularly exposed to moving mechanical parts. The noise level in the work environment is usually moderate.
Qualifications :
Education/Training: A Bachelors Degree in education adult learning or a technical discipline is preferred. Three years related experience and/or training or equivalent combination of education and experience is acceptable. Troubleshooting skills are necessary and must be computer literate. Strong organizational skills & selfdiscipline to work independently with limited supervision.
Experience: Individual must have three to five years of training and course development (including eLearning development) experience. Course development experience required. Persons from within the company must have at least one year prior experience or been involved with both internal and external training activities with a proven track record of success. Must be able to obtain and maintain security clearances.
KNOWLEDGE/SKILLS:
- Ability to analyze develop and design training and support materials.
- Ability to read analyze and interpret general business periodicals professional journals technical procedures or governmental regulations.
- Ability to write reports business correspondence and procedure manuals.
- Ability to effectively present information and respond to questions from groups of managers clients customers and the general public.
- Ability to calculate figures and amounts such as discounts proportions percentages area circumference and volume. Ability to apply concepts of basic algebra and geometry.
- Ability to deliver softskills and leadership training effectively.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Ability to interpret a variety of instructions furnished in written oral diagram or schedule form.
- Ability to engage an audience parse information and perform testing.
PHYSICAL/MENTAL REQUIREMENTS:
- Ability to plan and execute training concepts and conduct training courses
- Possess excellent organizational communication interpersonal skills with the ability to multi task several projects at once.
- Excellent customer service skills and the ability to handle stressful situations.
- Selfmotivated reliable and accountable individual
- Ability to use hands to finger handle or feel; reach with hands and arms; climb balance or stoop kneel crouch or crawl.
- Ability to lift packages up to 50 lbs. unassisted.
- Must be able to certify on all Smiths Detection equipment within two years with a passing score of 90%.
POSITION TYPE/EXPECTED HOURS OF WORK: This is a fulltime position. Must have travel flexibility as well as flexible working hours. This position requires the candidate to live in the greater Baltimore area.
TRAVEL: 90% travel (domestic and international) can be expected at peak times.
Supervises: None
OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
Additional Information :
We offer
Join us and well help build your career with excellent training and opportunities for career growth across the business both locally and globally. Youll experience an inclusive environment with strong leadership and a focus on safety and wellbeing. Youll also have the flexibility to choose from a wide range of benefits to suit your lifestyle offering you and your family support from a health and wellbeing financial and lifestyle perspective.
Join us and work for a worldleader with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place.
Smiths Detection is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity PostersIf youd like to view a copy of the companys affirmative action plan or policy statement please email .
The compensation for this position ranges from $77605.00 $116407/YR and will vary depending on factors such as your location skills jobrelated knowledge and experience. The compensation package may also include incentive compensation opportunities in the form of discretionary annual bonus or commissions. Smiths Detection provides comprehensive benefits including healthcare 401K savings plan company holidays vacation sick time parental leave and an employee assistance program. Eligibility requirements apply.
If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application please email or call tollfree . This email and phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes such as following up on an application or technical issues not related to a disability will not receive a response. Smiths Detection Inc. participates in the Electronic Employment Verification Program.
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race colour religion sex sexual orientation gender identity national origin economic status disability age or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics where we celebrate support and embrace diversity.
At no time during the hiring process will Smiths Group nor any of our recruitment partners ever request payment to enable participation including but not limited to interviews or testing. Avoid fraudulent requests by applying jobs directly through our careers website (Careers Smiths Group plc)
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
