Relationship Manager
Relationship Manager
Posted on :
07-12-2024
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Job Title: Relationship Manager Gold Loan
Department: Sales & Relationship Management
Location: UdaipurJaipurJodhpur
Reports To: Branch Manager / Regional Manager
Salary: 3 to 4.50 LPA
Key Responsibilities:
-
Client Acquisition & Sales:
- Identify and acquire new gold loan customers through various channels (direct sales referrals etc.).
- Educate potential clients about the benefits and features of gold loans.
- Meet sales targets for gold loan origination crossselling products and customer retention.
-
Relationship Management:
- Build and maintain strong relationships with existing clients ensuring customer satisfaction and loyalty.
- Provide excellent customer service by understanding client needs and offering personalized financial solutions.
- Ensure effective communication and timely followups with clients regarding loan repayment schedules interest rates and renewal processes.
-
Loan Processing:
- Assist clients with the documentation process for loan application and ensure compliance with internal policies and regulatory guidelines.
- Evaluate the value of gold and determine loan eligibility based on established criteria.
- Ensure smooth and timely loan disbursement and follow up on timely repayments.
-
Risk Management:
- Monitor accounts regularly to assess repayment progress and identify potential risks.
- Ensure appropriate followup on overdue loans and collaborate with the collections team when required.
- Stay updated with industry trends and regulatory changes affecting gold loan products.
-
- Maintain and update accurate records of all client interactions loan transactions and sales activities.
- Provide regular reports to management on sales performance loan portfolio and market trends.
Key Requirements:
-
Educational Qualification:
- Graduate in any discipline (preferably in Finance Business Administration or related fields).
- MBA (optional but preferred).
-
Experience:
- 24 years of experience in the financial services industry preferably in gold loan retail banking or sales.
- Previous experience in relationship management or sales within the financial products domain is highly desirable.
-
Skills:
- Strong knowledge of gold loan products market trends and customer acquisition techniques.
- Excellent communication negotiation and interpersonal skills.
- Ability to manage multiple client relationships and meet sales targets.
- Basic understanding of financial products and lending practices.
- Proficient in MS Office (Excel Word PowerPoint) and CRM software.
-
Behavioral Competencies:
- Customercentric approach with a focus on longterm relationship building.
- Selfdriven with a proactive mindset.
- Strong problemsolving abilities and attention to detail.
- Ability to work in a fastpaced targetdriven environment.
Benefits:
- Competitive salary and performancebased incentives.
- Health insurance and other employee benefits.
- Opportunities for career growth and development.
- A dynamic work environment with a focus on employee wellbeing.
Regards
HR Mansi
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
