Florist The Savoy Hotel
Florist The Savoy Hotel
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Job Description
Job Title: Florist
Department: Savoy Flowers
Inspired and Supported by: Creative Floral Design Manager
Salary: 25750
Your purpose will be:
To be responsible for exceeding our guest expectations on a daytoday basis within our Flower Shop whilst ensuring the flowers and display are to the agreed standard.
You will be accountable for:
To ensure the flower shop meets the hotel brand & 5star luxury standards
To ensure all guest flower requests are met with professional service
To take ownership of any guest request encountered to completion
To condition and prepare flowers every morning to be used for the flower shop
To prepare all guest order requests as a priority and deliver to guest rooms
To prepare flower bouquets and to ensure display stands are up to standard daily including pricing
To assist with our guest orders as direct contact in a polite and helpful manner with genuine interest
To ensure guests are charged through our POS system
To ensure the flower shop is at the highest standard ensuring quality is maintained at all times.
To be passionate creative and encourage all upsell and revenue opportunities.
To ensure stock levels are maintained organised and monitored
To assist Savoy Flowers Team with adhoc duties as required especially at peak times
To work in a clean and tidy manner clearing away things you are no longer using.
Keep the floors clean and dry to avoid any slips or falls.
To control the waste of flowers as much as possible.
To maintain the plants and clean retail areas in the shop
To maintain amicable and cooperative working relations with other departments.
To comply with all Food Hygiene and Safety legislation using working practices that are safe and sensible to your colleagues and to yourself.
Act in accordance with fire health and safety regulations and follow the correct procedures when the situation arises.
To carry out additional tasks as instructed and by reasonable request from the leadership team.
Adhere to all Savoy policies and procedures as outlined by the hotel.
Be an active colleague of the Savoy team in our mission of Turning Moments into Memories for our guests.
Qualifications :
What you will need to do in this role
13 year experience in Luxury London Retail within Hospitality Industry.
Confident florist with all elements of Floristry including wedding wiring techniques.
Outstanding communication skills both written & verbal.
A confident & dynamic speaker able to communicate and interact effectively with all levels of an organization.
Enthusiastic and positive personality with the ability to build trusting relationships with others.
Proven organizational skills works well on their own. Able to set and meet deadlines with quality results.
Applicable job related skills as per Accountable Duties
Hours of operation 7 days a week including weekends and bank holidays 40 hour week rota
Please note that we believe in flexibility and multiskilling and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
