Manual Application Software Testing
Projects.
Worked on various Application support
activities.
Responsible of Software support Trouble
Ticket Creation & Issue/Problem Troubleshooting activities Assessing problems Identifying and assessing technological
solutions Troubleshooting
and solving existing problems. Working
with crossfunctional teams providing oncall support Maintaining records and writing
reports Human support
andTechnical skills
Installation of
OS/Troubleshooting/Outlook configuration/Ticketing Tools/SLA/Remote support etc