Relationship Manager Sales Manager -Gold Loan
Relationship Manager Sales Manager -Gold Loan
Posted on :
06-12-2024
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1 Vacancy
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Job Description
Job Description for Relationship Manager Gold Loan
Position: Relationship Manager Gold Loan
Location: Bareilly
Reports To: Branch Manager / Sales Manager
Department: Sales
Experience Required: 2 years in sales or financial services preferably in Gold Loan
Key Responsibilities:
- Client Acquisition: Identify and acquire new customers for gold loan products through direct sales referrals and networking.
- Relationship Building: Build and maintain strong relationships with existing clients to ensure customer retention and crossselling opportunities.
- Loan Processing: Guide customers through the gold loan application process ensuring documentation is in order and all compliance norms are met.
- Market Penetration: Promote gold loan products in the assigned territory to meet business targets and increase market share.
- Sales Targets: Achieve monthly quarterly and annual sales targets for loan disbursements and customer acquisition.
- Customer Service: Provide exceptional service to customers ensuring quick resolution of any queries or issues.
- Reporting: Prepare daily weekly and monthly reports on sales activities loan disbursement and collections.
- Compliance & Risk Management: Ensure all loan transactions comply with company policies and regulatory guidelines minimizing risks associated with loan defaults.
Key Skills:
- Strong communication and interpersonal skills
- Excellent sales and negotiation skills
- Customerfocused with a solutionoriented approach
- Good understanding of the gold loan industry and market trends
- Ability to handle highpressure situations and work towards targets
- Basic knowledge of financial products and services
Qualifications:
- Bachelor's degree in any discipline (Preferably in Finance or Business)
- Minimum 2 years of experience in sales customer service or financial services (preferably in Gold Loans or similar products)
- Ability to work independently and as part of a team
- Familiarity with CRM software and Microsoft Office Suite
- Valid driver's license (if required for field work)
Job Description for Sales Manager Gold Loan
Position: Sales Manager Gold Loan
Location: Bareilly
Reports To: Branch Manager / Regional Sales Head
Department: Sales
Experience Required: 5 years in sales management with experience in financial services or gold loans
Key Responsibilities:
- Team Management: Lead and manage a team of Relationship Managers and Sales Executives to achieve gold loan sales targets.
- Sales Strategy: Develop and implement effective sales strategies to drive gold loan disbursements and expand the customer base.
- Training and Development: Provide continuous training to the sales team on product knowledge sales techniques and customer relationship management.
- Market Analysis: Conduct market research to identify potential customer segments and emerging trends in the gold loan industry.
- Performance Monitoring: Track the sales team's performance and take corrective actions when required to ensure target achievement.
- Client Relationship Management: Assist the team in building strong relationships with clients and resolving any escalated issues related to loan processing or disbursements.
- Compliance & Risk Management: Ensure the sales team follows all compliance regulations and processes related to gold loan offerings minimizing risk and defaults.
- Reporting & Forecasting: Prepare sales forecasts and reports for management outlining progress toward targets challenges and opportunities.
Key Skills:
- Strong leadership and team management abilities
- Excellent communication presentation and interpersonal skills
- Expertise in sales strategies budgeting and forecasting
- Indepth knowledge of gold loan products market dynamics and financial services
- Strong problemsolving skills and ability to work under pressure
- Ability to drive performance and manage sales operations
Qualifications:
- Bachelor's degree in Business Finance or a related field
- Minimum 5 years of experience in sales with at least 2 years in a managerial role preferably in financial products like Gold Loans
- Proven track record of achieving sales targets and managing sales team.
Regards
HR Mansi
Employment Type
Full Time
Key Skills
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