Sales Executive
Posted on :
06-12-2024
Employer Active
1 Vacancy
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Job Description
Under the general guidance and supervision of DOSM and with assistance of Sales Manager C&E implements all sales activities in meeting incentives conferences and exhibitions accomplishes goals & targets set forth in the S&M Plan by DOSM. Work closely with Director of F&B to drive banquet and meetings sales.
Main Responsibilities:
- To solicit and serve local/international corporate accounts as per assigned portfolio.
- To generate and maintains customers of defined accounts / areas through sales activities (face to face sales calls telephone calls entertainment).
- Initiates sales calls to optimize banquet and meetings revenues.
- To be totally familiar with hotel products rates and promotions at all times.
- Maintain up to date understanding of company products and rates and involvement in cross selling of these when required.
- Coordinates with the Executive Chef all menu proposals presentations and other kitchen related requirements.
- Be aware of the strengths and weaknesses of all competing hotel and restaurant products and provide weekly regular updates after visiting competition hotels allocated for tracking purposes.
- Provide ongoing market intelligence by monitoring business sources and segments.
- To maintain a high level of exposure for the hotel through direct sales telephone fax written communications.
- To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.
- To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment.
- Maintains the highest standards of professionalism ethics and attitude towards all hotel guests clients staff and employees.
- To attend major events in hotel & city as requested by Department Head.
- To closely coordinate and communicate with SM M&E/ DOSM with regards to accounts/markets that are serviced by them.
- To ensure comprehensive & complete coverage of own portfolio covering all levels of accounts managerial & departmental executives for a comprehensive client servicing achieving targets and maximum productivity.
- To ensure that the response to any business request is actioned within 24 hours.
- To promote and produces sales leads for other Accor Hotels outside of coverage area.
- To perform all duties and responsibilities in a timely & efficient manner in accordance with established hotel policies to achieve overall objectives.
- To ensure that selling strategies are adhered to during negotiations and maximizes up selling opportunities whenever possible.
- Closely monitor accounts revenue and business production of own corporate portfolio and of any assigned Sales Executives to maximize up selling opportunities to review direct competition and conduct regular research.
- To provide feedback to the Director of Sales & Marketing on changing marketing conditions including trends in the competition as a result of direct sales solicitation telephone and direct mail in his / her market areas.
- To attend departmental & communication meeting as requested.
- To ensure that Accor Hotels Sales & Marketing Policies and Standard Operational Procedures are adhered to at all times.
- To disseminate sales related information to other departments as appropriate.
Qualifications :
- Minimum of 2 years experience in a sales position preferably at 4 or 5 stars hotel
- Degree/Diploma in Hotel Management / Business Administration
- Strong knowledge of Microsoft Office
- Understands the local culture and have worked in the region
- Good communication skills
- Fluence in other language is an advantage
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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