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Title: Change Management Analyst
Hours: 8a 5pm
Possibility of extension
Hybrid schedule 2 3 days in office. Must be able to work on site at WTC and Tualatin Contact Center
In building a smarter more resilient grid we are continuously improving our systems and processes. As such we are upgrading our Outage Management System (OMS) to version 2.6 and performing improvements for operational efficiency.
In building a smarter more resilient grid we are continuously improving our systems and processes. As such we are upgrading our Outage Management System (OMS) to version 2.6 and performing improvements for operational efficiency.
In this role you will assess stakeholder change impacts update and create teambased training materials (including job aids) and develop and execute a golive communications plan and support model as related to the OMS 2.6 upgrade. As part of the engagement we would like the person to work with a mindset that this training will need the ability to be continuously updated. All of this will be in partnership with SMEs.
To deliver these results youll lead change efforts collaborating closely with OMS 2.6 Update project team leaders stakeholders across Transmission & Distribution Customer Operations and with Grid Operations IT and Integrated Grid SMEs. Candidate must also be comfortable working with an SI and have experience working on largescale fullcycle technology implementation projects.
Candidate resumes are required to reflect evidence of delivery for all the following change management deliverables:
*Stakeholder analysis assessment and engagement
*Communications planning development and execution
*Process development/ Change impacts assessment
*Training planning development and delivery support
*GoLive Support Model Development & Stabilization planning
Preferred job skills:
Change management experience on a fullcycle systems implementation
Project management skills
Process improvement experience
Utility experience preferred. If not utility experience then manufacturing experience required.
Full Time