Outlet Manager
Outlet Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
At Fairmont Jasper Park Lodge exceptional service and flavors are the hallmarks of every dining experience. As the Outlet Manager your leadership and passion for guest service will drive outstanding operating results and ensure the venue is both a preferred dining destination and workplace.
What is in it for you:
- Subsidized staff accommodation provided onsite for full time status
- Duty meal in our staff cafeteria
- Competitive extended benefits package including medical vision and dental for full time permanent status
- Employee Travel Program
- Comprehensive Wellness Platform
- Discounts on food & beverage/fitness centre/spa/golf
- Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5000 properties with Accor
What you will be doing:
Reporting to the Director Food & Beverage responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional friendly and engaging service
- Follow departmental policies procedures and service standards
- Recruit train manage mentor lead and develop your supervisors and colleagues
- Effective performance management through focus on colleague development training problem resolution maintain uptodate records on performance and audits attendance grooming service deficiencies schedules labour costs/payroll and late/absenteeism
- Working closely with Food and Beverage Trainer/Recruiter to ensure all Standards manuals are present and uptodate job task checklist are completed and all the Standard Operating procedures are taught and followed
- Supervise and support employees while ensuring service standards are maintained
- Maintain a first class and positive visual impact including; ambiance cleanliness orderliness dcor and service flows
- Exhibits an entrepreneurial attitude towards the restaurants operation
- Constantly seek out creative ways to improve departmental profit by increased capture of covers average check growth through up selling and performance management and being able to take risks
- Responsible for scheduling and daily payroll reporting
- Ensure constant focus on the venues goal
- Assist to ensure the venue is managing within set budget guidelines
- Ensure cleanliness and safety of the venue
- Act as a liaison between venue staff and other departments
- Ensure department holds regular communication meetings
- Perform line duties as required
- Working in a very fast pace environment
- Actively participate in ongoing learning opportunities and enhancing your skills abilities and professionalism for personal growth.
- Adhere to the hotels vehicle handling and safety policies while driving hotel and guest vehicles
- Follow all safety and sanitation policies
- Other duties as assigned
Qualifications :
Your experience and skills include:
- Minimum 3 years experience as a Leader in a fast paced high end restaurant required
- Excellent beverage and wine knowledge is required
- Previous point of sale system experience required
- Experience with Unionized environment an asset
- Computer literate in Microsoft Window applications required
- University/College degree in a related discipline preferred
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs remaining calm and courteous at all times
Your team and working environment:
- Fastpaced upscale luxury hotel
- Close proximity to multiple ski resorts in winter and worldrenowned hiking trails in summer
- Hospitality employees worldwide making this a great place to develop lifelong connections
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
