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Primary Role: The Specialist Leave of Absence administers all areas of the Leave of Absence (LOA) process in accordance with Company policies state and federal regulations. Administer and coordinate LOA programs that include FMLA ADA Workers Comp Military Leave short term disability and long term disability. This includes correspondence and timely follow up with employees management and related vendors tracking of status of leaves providing payroll instructions conducting payroll and intermittent leave audits and coordination of efforts between all related parties in the LOA process.
Key Accountabilities: Manage all LOA cases for employees while on leaves: STD LTD FMLA Workers Compensation etc. Provides specific customer service support to employees management and Human Resources in regards to leave eligibility and inquiries. Educate employees and managers on the appropriate leave processes and procedures. Understand and coordinate state regulations with federal regulations and multiple types of leave. Determines eligibility for FMLA and other types of legally protected leave. Escalates cases as appropriate. 15 Provide positive responsive and knowledgeable customer service to employees management and vendors. Coordinate with applicable parties (vendors payroll benefits management HR etc.) to effectively manage the leave process. Accurately track and follow up on timing issues around leaves of absence including deadlines for responses from employees followup correspondence due dates and expected return to work dates. Facilitate and participate in calls with Legal and HR on complex issues 15 Monitor and ensure completion of all administrative activities related to LOAs. Administer clear compliant and explanatory written communications to employees on leave. Provide the necessary communication and plan materials to employees and managers throughout the leave (leave notification letters approval letters information packets etc.). Accurately complete the employer section of any necessary documentation. Accurately file and track all LOA correspondence and records 15 Coordinate with Aetna Payroll and employee overpayments related to Social Security Disability approval. Monitor for Waiver of Premium approvals and coordinate with Third Party vendor (TPA). Monitor claims for billing of insurance premiums and coordinate with TPA. Audit and reconcile all billing of insurance. 5 Provide paycoding guidance for all leave of absences in coordination with policies and Collective Bargaining Agreements. Create actions in system (myTime ECC) to update leave of absence status. Review Advice to Pay file biweekly and provide payroll Short Term Disability payment amounts. Audit all payroll data for employees time on LOA to ensure 100% accuracy. Monitor necessary updates needed to work schedule and WBS elements while on LOA. Review payroll simulations. Audit for adjustments to Paid Time Off when employee returns from LOA 40 Attend ongoing training as needed to remain current on leave laws. Recommends policy updates to comply with changing legislation. Limit the companys exposure to violations of both state and federal leave laws working with outside counsel as needed. 5 Assist HR with complex leave issues involving abuse of FMLA and other leave types. Analyzes and consults with HR and Legal regarding all ADA (American with Disabilities Act) accommodation requests. Assist HR with steps after claim denial. Coordinate acquisitions and mergers relative to LOA with TPA and HR.
Education: High School Diploma or GED required; Associates degree is a plus.
Knowledge: Strong analytical and decision making skills Ability to work independently and manage a workload effectively
Strong oral and written communication skills
Ability to handle confidential information with the utmost judgment and discretion
Proficient with Microsoft Access Excel and Word Demonstrated knowledge of HR benefit practices policies and procedures
Thorough knowledge of federal and state laws pertaining to leave of absence. Detailed knowledge of MS Office applications including Word Excel and Access. Understanding of HRIS.
Full Time