Desktop SupportField Service Support
Desktop SupportField Service Support
Posted on :
05-12-2024
Employer Active
1 Vacancy
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Job Description
Job Title: Desktop/Field Service
Location: Irvine CA(Onsite)
Job Type: Contract
Experience and Qualification:
- Must have a valid drivers license car insurance and dependable vehicle
- Provide InPerson Corporate office and clinic onsite support for end user IT desktop support services
- Provide laptop and desktop support for Windows devices to include software installations and end user data migrations Consistently exhibits behavior and communication skills that
- demonstrate commitment to superior customer service including quality care and concern with each and every internal and external customer
- Coordinates with both internal IT resources and external vendors as needed on smallscale application and hardware upgrades or installations
- Ensures proper ticket communication protocol including announcing arrival work performed status and departure
- Knowledge of remote assistance tools Active Directory Citrix VPN LAN and WAN
- Ability to problemsolve and resolve issues in a ticket management system in accordance with service level agreements
- Strong interpersonal skills and ability to coordinate/collaborate with other technical teams to resolve issues and determine problem resolution
Key Skills: Desktop Active Directory Trouble shooting
Employment Type
Full Time
Key Skills
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