Guest Relation Officer
Guest Relation Officer
Posted on :
04-12-2024
Employer Active
1 Vacancy
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Job Description
- Perform check IN/OUT of guests using Opera cloud.
- Welcome and greet guests answer inquiries and incoming calls.
- Prepare occupancy and guests report
- Maintain group and individual arrival report daily.
- Inform guests of hotel rates and services and create/cancel/confirm reservations.
- Provide information about our hotel available rooms rates and amenities
- Liaise with our housekeeping staff to ensure all rooms are clean tidy and fullyfurnished to accommodate guests needs
Qualifications :
- Work experience as a Hotel Front Desk Agent Receptionist or similar role
- Proficiency in Opera cloud and Microsoft
- Fluency in English; additional languages are a plus
- Excellent communication and organizational skills
Remote Work :
No
Employment Type :
Contract
Employment Type
Contract
Key Skills
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