Guest Service Centre Daily Worker
Guest Service Centre Daily Worker
Posted on :
10-01-2025
Employer Active
1 Vacancy
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Job Description
What you will be doing:
- Attend to all guest queries in a prompt professional manner to ensure a high level of guest satisfaction
- The Guest service Centre is responsible and accountable for all operations in relation to the Switchboard and guest message delivery whilst on duty
- To ensure that all guest enquiries and requests are attended to in a helpful professional yet warm and friendly manner
- To ensure on a daily basis that you are fully aware of all arrivals to the Hotel and in particular VIPs and return guests and that you are aware of any special requests for appropriated action
- To ensure you have a complete and thorough knowledge of the outlets of the hotel their operating hours and the scope of services that they provide
Qualifications :
- Minimum 1 year experience within similar role
- Good communications skills both written and verbal in Bahasa Indonesia and English
- Working experience in 5* hotel operation is highly regarded
Additional Information :
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Open your way to get the talent development opportunities in Accorhotels in the future
Remote Work :
No
Employment Type :
Parttime
Employment Type
Part-time
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