Quantum Metrics Solution Engineer Jobs in ASB Resources in Tampa, FL - USA

Quantum Metrics Solution Engineer

ASB Resources

Posted on : 04-12-2024

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1 Vacancy

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Job Location

Tampa, FL - USA

Monthly Salary

Not Disclosed

Salary Not Disclosed

Vacancy

1 Vacancy

Posted on : 04-12-2024

Job Description

9 years experience in IT and 3 years experience in quantum metrics platform.

Provide guidance on best practices for leveraging Quantum Metrics platform features and execute leadership strategy through daily interactions.

Align with leadership vision and collaborate with crossfunctional teams to promote our team services through driving actions on insights provided by our team.

Use the Quantum Metrics platform to analyze user behavior on digital platforms identifying friction points and opportunities for optimization digital products quality/experience by monitoring realtime data generating insights and providing actionable recommendations to product UX and business teams ultimately aiming to improve key performance indicators (KPIs) like digital adoption task completion and customer satisfaction survey scores.

Proactively analyze large volumes of user interaction data within the Quantum Metric platform to identify patterns trends and anomalies impacting customer journeys.

Proactively monitoring realtime customer behavior to detect friction points like slow loading times confusing navigation error messages etc detractors.

Creating clear and concise dashboards and reports to present key insights to stakeholders across different teams including product UX engineering and marketing.

Develop custom JavaScript functions to capture data analytics and satisfy complex use cases. Configure alerts dashboards and reports to give realtime visibility to the performance of digital platforms.

Hands on experience in using Felix AI and integrate session summary/insights with chat/customer service systems using APIs.

Create presentations that summarize actionable opportunities to elevate overall operational efficiency and present findings with datadriven recommendations.

Proactively identify atrisk while creating & executing an action plan to drive platform adoption through business value.

Identifying highimpact areas for improvement based on data analysis and collaborate with crossfunctional teams to translate data insights into actionable strategies and provide guidance on improvements and prioritizing implementation.

Enjoys solving complex problems without straight forward solutions and Must be a selfstarter who thrives in fastpaced project and be comfortable in serving as Quantum metrics platform subject matter expert (SME)

Fundamental knowledge of analytical tools such as AdobeSalesforce AI tableau are desired skills.

Employment Type

Full Time

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Key Skills

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ASB Resources

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Quantum Metrics Solution Engineer

ASB Resources

Job Description

Employment Type

Company Industry

Key Skills

About Company

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