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Job Location drjobs

Arlington, TX - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Duration: 46 months Possibility of extension

Interview Process/# of Rounds: R130minute general conversation about the work AAMVA the candidate ; R2deep technical dive. ALL ON VIDEO

Background check: Yes

Top Skills:

  • Knowledge of Intune Imaging tools is a MUST
  • A certified
  • Laptop Desktop builds using Symantec Ghost.
  • Microsoft Windows operating systems and Microsoft Office
  • Hands on experience with Microsoft Windows Active Directory and Exchange
  • Knowledge of Intune Imaging tools is a MUST

Their tasks will include:

  • Reimage new laptops using Deployment Server and Intune imaging tools.
  • Once imaged they will work with the user to swap out the new laptop with the old one. This will include shipping and receiving of laptops to/from end users (refresh and give back) from/to our HQ.
  • When the user receives the new laptop they will assist the end user on the first login and setting up their accounts on the new laptop.
  • Since they will be on site in HQ 4 days/week they may also be tasked with troubleshooting end users related issues for AAMVA staff working on site.
  • Serve as a subject matter expert for KACE and InTune for End User Computing.
  • Conduct EUCrelated onboarding relocation and offboarding activities continuously improving the onboarding process.
  • Develop and update PC images and laptop models customized for AAMVA needs to optimize onboarding offboarding and support processes.
  • Perform patching operations using automated tools provided by the infrastructure team.
  • Assist infrastructure teams with inregion data center activities including afterhours emergency support and planned maintenance.
  • Prepare and ship equipment as required for conferences.

Experience and skills will include:

  • Microsoft Windows operating systems and Microsoft Office
  • Hands on experience with Microsoft Windows Active Directory and Exchange
  • Knowledge of Intune Imaging tools is a MUST
  • Laptop Desktop builds using Symantec Ghost.
  • Good foundation in TCP/IP
  • Knowledge of network troubleshooting Ethernet and IP configuration
  • Basic computer security principles (Antivirus antispam and personal firewall)
  • Knowledge of software distribution and patch management.
  • Experience with Wireless LAN VPN access SMS and MOM.
  • A certified would be preferred
  • Analytical thinking and attention to detail.
  • Strong customer service/communication skills

Employment Type

Full Time

Company Industry

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