Customer Service Agent - RingCentral Proficiency ZR18210JOB
Customer Service Agent - RingCentral Proficiency ZR18210JOB
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USD USD 4 - 4
1 Vacancy
Job Description
This is a remote position.
Responsibilities:
- Handle incoming customer calls texts and emails using RingCentral
- Manage class schedules including student transfers and creating space for new enrollments
- Proactively solve scheduling conflicts and optimize class availability
- Assist with waitlist management and class promotions
- Provide excellent customer service to both existing and potential customers
- Learn and utilize proprietary class management systems
- Support operational tasks to ensure smooth running of the swim school
- Making sales calls to leads with the goal of converting them to customers.
Requirements
- Excellent verbal and written communication skills in English
- Strong problemsolving abilities and attention to detail
- Proficiency in using communication tools like RingCentral
- Ability to quickly learn and adapt to new software systems
- Customer service experience preferably in a scheduling or operations role
- Ability to work independently and proactively identify solutions
- Comfortable with a flexible schedule including potential weekend hours
- Permanent work from home
- Immediate hiring
- Steady freelance job
Excellent verbal and written communication skills in English Strong problem-solving abilities and attention to detail Proficiency in using communication tools like RingCentral Ability to quickly learn and adapt to new software systems Customer service experience, preferably in a scheduling or operations role Ability to work independently and proactively identify solutions Comfortable with a flexible schedule, including potential weekend hours
Education
N/A
Employment Type
Full Time
