Front Office - Night Manager
Front Office - Night Manager
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Salary Not Disclosed
1 Vacancy
Job Description
About the Role!
The Pullman & Mercure Melbourne Albert Park Front Office team are seeking a proactive experienced and committed Night Manager to lead our Night Front Office team.
Reporting directly to the Rooms Division Manager you will be responsible for duties that include:
- Checking and balancing the days takings from the hotels outlets.
- Ensuring accurate charges to our guests rooms.
- Ensuring the safety and security of our guests
- Completing the night audit process reconciliation & excel reporting
- Front Office duties such as checking in late arrivals or settling accounts of early departures
- Assisting the team with guest requests including checkin and out switchboard operations and reservations
- Managing and reviewing processes and procedures as required
Qualifications :
About You!
The ideal candidate will possess the following qualities:
- Previous experience with a property management system preferably Opera.
- Exceptional customer service communication and time management skills.
- Strong interpersonal skills with the ability to deal with conflict.
- Proven ability to work unsupervised and independently.
- Strong problem solving skills with a solution focused attitude.
- Strong analytical skills with a high level of computer literacy and accuracy.
- Strong ability to manage a small team.
- Ability to work evening shifts 11 pm 7 am including weekends.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
