Outlet Manager
Outlet Manager
Posted on :
03-12-2024
Employer Active
1 Vacancy
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Job Description
Job Description: Outlet Manager
Role Overview:
An Outlet Manager oversees daily operations of a retail or hospitality outlet to ensure smooth functioning high customer satisfaction and achievement of business targets.
Key Responsibilities:
Operations Management:
- Manage daytoday outlet operations including opening/closing procedures.
- Monitor inventory levels and ensure timely replenishment.
Team Leadership:
- Supervise and train staff to deliver excellent customer service.
- Create staff schedules and manage performance evaluations.
Customer Service:
- Address customer concerns promptly and professionally.
- Maintain a welcoming environment to enhance the customer experience.
Sales and Revenue:
- Drive sales to meet or exceed targets.
- Implement promotions and upsell products/services.
Compliance and Reporting:
- Ensure adherence to safety hygiene and company policies.
- Prepare daily/weekly reports on sales expenses and staff performance.
Qualifications:
- Bachelors degree in business hospitality or related field (preferred).
- 25 years of experience in retail or hospitality management.
- Strong leadership communication and organizational skills.
Qualifications :
- Secondary / High school education
- Additional certification(s) in Food & Beverage will be an advantage
- Good reading writing and oral proficiency in English language
- Ability to speak other languages and basic understanding of local languages will be an advantage
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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