Job title: Accounts Receivable Representative
Work loaction: Sunrise FL
Job Type: C2C/Fulltime/W2
Job Details
Under the direct supervision of the Collections Supervisor or Manger the Accounts Receivable Representative II is responsible for effective and efficient accounts receivable management of assigned payers. Collections efforts on outstanding accounts include telephone contact with payers work collection reports and correspondence audit accounts appeal denied claims as necessary update accounts as necessary identify carrier related denial trends and meet departmental productivity standards. Accounts Receivable Representative 2 will also coordinate the transfer of patient responsibility and work accounts that require additional insurance collection followup.
Principal Duties and Responsibilities
Reviews evaluates and forwards manual paper claims to payers that do not accept electronic claims or that require special handling
Documents billing activity on the patient account; ensures compliance with all applicable billing regulations and reports any suspected compliance issues to departmental leaders
Reviews claims for accuracy and coordinates with ancillary departments as needed to provide information for audits and/or record reviews
Based on electronic payers error reports makes appropriate corrections to optimize the electronic claims submission process
Pursues prompt followup efforts on aged accounts which may involve helping to formulate written appeals
Accurately documents all follow up on the account to ensure there is an accurate record of the steps taken to collect on an account.
Monitors claim rejections for trends and issues; reports these findings to the lead biller and other departmental leaders
Practices excellent customer service skills by answering patient and thirdparty questions and/or addressing billing concerns in a timely and professional manner
Assists in reviewing and/or resolving credit balances
Participates in general or special assignments and attends required training
The above statements reflect the general duties considered necessary to describe the principal functions of the job as identified and should not be considered a detailed description of all the work requirements that may be inherent to the position.
Position Qualifications
Education:
High school diploma or equivalent certification required
Associate degree preferred
Experience:
2 to 4 years of customer service and/or business office experience preferred in a medical setting
Knowledge of basic patient accounting processes and healthcare terminology strongly preferred
Knowledge Skills Abilities:
Strong computer skills (including MS Word and Excel)
Ability to maintain accuracy while working on multiple tasks in a fastpaced environment under lowto moderate supervision
Excellent verbal and written communication skills including professional telephone etiquette
Ability to ensure confidentiality of sensitive information and maintain HIPAA compliance
Dependable in both production and attendance
Exceptional organization and time management skills
Generous benefits package including:
Paid Time Off
Health life vision dental disability and AD&D insurance
Flexible Spending Accounts/Health Savings Accounts
401(k)
Leadership and professional development opportunities
About Us
North American Partners in Anesthesia (NAPA) has evolved through more than 30 years to become a leader in anesthesia and perioperative services. Single specialty and clinician led we remain committed to our mission of delivering exceptional patient experiences every day. At NAPA we cultivate leaders promote worklife balance and celebrate diversity. We know your success promotes our success and we give you the tools and programs to achieve your goals. With flexibility a collegial and collaborative environment a wide range of marketleading benefits and career opportunities from coasttocoast your future is waiting at NAPA.
North American Partners in Anesthesia is an equal opportunity employer.
North American Partners in Anesthesia (NAPA) has evolved through more than 30 years to become a leader in anesthesia and perioperative services. Single specialty and clinician led we remain committed to our mission of delivering exceptional patient experiences every day. At NAPA we cultivate leaders promote worklife balance and celebrate diversity. We know your success promotes our success and we give you the tools and programs to achieve your goals. With flexibility a collegial and collaborative environment a wide range of marketleading benefits and career opportunities from coasttocoast your future is waiting at NAPA.
North American Partners in Anesthesia is an equal opportunity employer.