Role : Data Entry Rep Location : Saddle Brook NJ USA 07663(Onsite)
Job Type: Contract Job Responsibilities: This role processes noncomplex nontechnical claim related activities within established quality productivity and process standards on specific losses as directed by management or a claim adjuster. The individual handles a single line of claims or a combination of claims from different segments. The individual is also expected to deliver compassionate service that is fast fair and easy to ensure customer retention.
Key Responsibilities: - Handles claim files (locates/requests files files paperwork reconstructs missing files moves misfiled documents sends to other offices etc.)
- Retrieves prints faxes or mails supporting documentation to vendors or others as directed
- Receives screens and routes incoming telephone calls and other electronic correspondence
- Generates and sends appropriate forms to insured/claimant for completion
- Completes all necessary forms logs documents into the system and routes them to the appropriate parties
Supervisory Responsibilities: This job does not have supervisory duties
Preferred Qualifications: Education and Experience - College degree or equivalent experience
- Previous experience in either customer service and/or a related professional work environment preferred
Certificates Licenses Registrations Functional Skills - Good organization skills with timely followup skills
- Good oral and written communication skills
- Knowledge of Excel and Word
- Performs routine tasks of basic complexity under general supervision
Skills:Data entry and claims