Technology - Software Engineer
Technology - Software Engineer
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Job Description
Senior Release Manager a pivotal role in enabling the delivery of worldclass products and experiences to our customers. As part of the Global Technology team you will work across multiple capabilities to understand portfolio roadmaps key value drops and programs. This position emphasizes collaboration continuous improvement and operational excellence aligning with commitment to delivering quality products efficiently.
What Youll Work On:Youll be responsible for leading and evolving global change and release framework with a continuous delivery mindset. Key responsibilities include:
- Release Governance:
- Drive an effective release framework across teams and geographies.
- Define and maintain a global release cadence with clear cycles structures and oversight.
- Change Management:
- Manage all release activities from planning through deployment.
- Develop risk management and contingency plans for releases of varying complexity.
- Ensure operational readiness by partnering with Support and Operations teams.
- Collaboration & Communication:
- Engage with product program engineering and quality teams to align on scope cadence and support requirements.
- Communicate status updates and key metrics to stakeholders through effective written and verbal communication.
- Facilitate go/nogo decisions checkpoint meetings and retrospectives with stakeholders.
- Operational Excellence:
- Drive continuous improvement in CI/CD tools integration and release operations.
- Identify and track opportunities to enhance the release management framework.
- Participate in Capability Standups and PI Planning sessions to plan release scope.
You will collaborate with Global Technology teams to ensure cohesive planning and execution across functions. Key partnerships will include Portfolio Product Engineering and Strategy teams as well as crossfunctional Technology groups managing dependencies for global deployments.
Critical Skills:- Proven expertise in managing complex change and delivering highquality results in dynamic environments.
- Handson experience with eCommerce Mobile Commerce platforms and app deployment on Apple App Store and Google Play Store.
- Strong operational readiness skills for complex feature implementations.
- Expertise in CI/CD processes and release automation.
- Excellent communication and presentation skills with the ability to simplify complex issues for diverse audiences.
- Track record of building trust motivating teams and achieving shared goals in matrixed environments.
- Experience with tools like JIRA Confluence and ServiceNow.
- Bachelors degree in Technology Business Engineering or a related field (or 2 additional years of relevant experience).
- Comprehensive knowledge of release processes Agile methodologies (Lean SAFe) and ITIL practices.
- Experience working in dynamic Agile environments with crossfunctional teams.
- Ability to navigate ambiguity and deliver results in a fastpaced matrixed organization.
- Strong interpersonal skills including negotiation influence and conflict resolution.
- Proficient in tools like ServiceNow and Confluence.
- Skilled at translating complex problems into actionable insights for stakeholders.
- Adaptable to Agile environments proactive and capable of taking initiative.
- Experience in eCommerce mobile apps and dotcom platforms with an understanding of app store processes including crash rates and rejection metrics.
- Background limited to Waterfall or SAP environments.
- Experience primarily in finance or supply chain sectors.
Employment Type
Full Time
