Service Desk Manager
Service Desk Manager
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Salary Not Disclosed
1 Vacancy
Job Description
Wits Solutions Inc. (WITS) is a SBA certified 8(a) company with headquarters in the metropolitan Washington D.C. area. WITS has been providing bestinclass solutions in professional IT and administrative consulting to various Federal State Local and commercial customers. At WITS we believe in working not for our clients but with them. This is why right from the beginning; our analysts and solutionbuilders work closely with our clients to ensure that the project outcomes continue to deliver value long into the future.
Job Description:
Work Experience Mandatory:
- Experience managing the first and secondtier support for end users of scientific instrumentation and scientific IT devices.
Education/Certifications Nice To Have:
- Bachelor of Science (B. S.) or Bachelor of Arts (B.A)
Work Experience Nice To Have:
- Working experience with Department of Health & Human Services/National Center for Advancing Translational Sciences
Roles And Responsibilities:
- Experience managing the first and second tier support for end users of scientific instrumentation and scientific IT devices.
- The National Center for Translational Sciences (NCATS) requires scientific service desk support to provide specialized enduser support for all scientific instrumentation and IT equipment.
- The National Center for Translational Sciences (NCATS) requires scientific specialized end user support for both administrative and scientific staff for scientific instrumentation and desktop IT training and technical writing supporting those systems asset administration and support and conference support (e.g. conference room technology video conferencing and virtual meeting support).
Employment Type
Full Time
